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February 2024 by Allison W.
Alex, Britany and their team go above and beyond for their customers. My feet are very small and most stores don't have my size in stock. They have ordered shoes for me to try out to make sure they are a good fit. They will ALWAYS be my go to for athletic shoes.
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January 2024 by Hilliary Lott
I bought 150 pair of shoes. Needed to take them back with my receipt and never been opened. They refused to give me my money back on a Xmas present that was never even opened. Gave me store credit and would not give me my money back on a brand new pair of shoes with receipts.
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December 2023 by Richard H.
I would give this place a Zero. I went in to buy two pair of HOKA shoes. The store had 3 customers including me, and no one acknowledged my presence or asked if they could help. I walked up to two of the store personnel (who were both waiting on one customer) with a HOKA display shoe in my hand and one employee walked to the cash register with the customer and the other walked into the "employees only" area by himself. Absolutely horrible. NEVER again.
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November 2023 by Faye Wilson
Beautiful store! But I will not be back. Bought a pair of on cloud that was told they were on sale(15% off) great I was excited. I have never shopped here before. Loved the store got good service but went back the next day to exchange for different color but was told they could not do that. They never said anything to me about this being final sale item. Now remember I did not want to return I wanted to exchange and pick up another item and they would not do it. Sorry but I will not go back. I worked retail as a store manager for 15 years I believe the policy is the customer is always right.
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November 2023 by John Churchill
Great selection of high-quality athletic shoes. The staff was very friendly and helpful.
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November 2023 by Faye Lambert
Would love to go into your store. Was there today at 200pm and there was not one parking place anywhere around the building. Drive around 3 times... maybe another time.. bad parking.
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October 2023 by Brandon “Shiloh” Mason
Superb experience today with Alex and his team, the store is well stocked, bright, and inviting. The staff is friendly and knowledgeable with an ingrained guest focus. They were able to scan my feet and understood which of their stock was meant to help my feet the most as a manager for a high volume restaurant. All through the visit I never felt pressured but rather welcome to take my time and make the right choice. We need one in Bellevue Tennessee!
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September 2023 by Jessica Uriel
Wow!! When they say “there is a shoe for everyone” they mean it! The employees at Love 2 Run went above and beyond to get me fitted for the right shoe. At their new location, you can see every shoe in every color to make your decision even easier. 100/10 would recommend
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August 2023 by Margaret Ingram
I really wanted to love this store, even after my daughter’s friend, had told us numerous stories about this place which put a bad taste in my mouth. My boyfriend and I came in today to try and our daughter some surprise shoes. We walked in to a bunch of teenagers standing around in conversation like they could care less to be of any help, to which I saw one of the teenagers take a puff from their vape and hide it quickly. After seeing this, we still gave it another shot and asked where the Cloud X’s were. A young lady said “one moment,” then ran off. After waiting for 5 minutes we were still unattended. We saw where Eagle Eye Outfitters carried the ON brand, and had a much better experience there!!
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August 2023 by Ambe C.
After a visit to the Podiatrist and a shot in my foot, I was advised to invest in a pair of On Cloud or Hoka brand shoes. While passing through Dothan, I saw a billboard advertising Love 2 Run and the On Cloud shoe. Being that I'm new to both brands, it was a thought to drop in. Love 2 Run carries just Hoka and On Cloud shoes. Robert assisted us along with two other associates. The shoe selection was large and the staff definitely had great knowledge or each type. I ended up purchasing the On Cloud 5 for everyday wear. I don't live in the area but, if you're looking for a great place to find a shoe, this is it..
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August 2023 by Felecia Johnson
Love to Run is a great place to buy shoes if you really need some comfort, especially if you have certain foot problems. If you buy a pair and don't like them you have 30 days to replace them with another pair at the store. The employees that work there are nice and will try to help you purchase a shot that fits your feet. Even though I had to get to the third try, I did get the shoe that was best for my needs. I think I need to purchase the same type of shoe again but in a different color.
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July 2023 by Kristin N.
Our first and probably only trip was over the weekend of July 16 to get my daughter some running shoes. The male employees were a tremendous help but the female employees were standing around against the shelving units seeming unapproachable. When we went to pay, we asked if they had a military discount. The employee at checkout, Brittany, said that they did and it was 10%.Cool.But then she got snarky and said that the shoes we were purchasing were 20% off and did we want the 20% or the 10% military discount???You don't have to be like that.Again, the male employees we spoke to seemed to be really helpful and knowledgeable about their products.
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July 2023 by Jessica Mcmanus
Love getting shoes here! Everyone is always so friendly and helpful. I love that I can tell them what I need in a shoe (wide, high arch, supinator) and they give me the best shoes to try! The return policy for running shoes makes it easy to find the right shoe too!
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May 2023 by L C
The staff member that helped was very knowledgeable and new exactly what shoe my son needed. He loves his new shoes and is able to walk without pain for the first time in years ???I gave 4 stars because the store seemed cluttered and the shoe fitting area is very small. I can't imagine how the staff feel when the place gets busy and not enough space to serve customers.
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May 2023 by Karen Wood
I don't usually give reviews, but my recent experience at Love2Run on Ross Clark Circle was one I need to share. I was looking for a new pair of Hoka walking shoes for my fallen arches and heel spurs. My mother and I walked into the store and were immediately greeted by Ken. I told him what I needed, he put me on their machine to tell me everything about my feet, walked me over to the Hokas that would be best for my feet so I could pick a color I liked, and then sat down with me to put them on my feet, lace them up and then asked me to walk around in them to see how they felt on my pitiful feet. While he was doing all this for me, he was also carrying on a conversation with my mother. I can't express how sweet he was to her and how special he made her feel. They DO NOT work on commission. This sweet man is just genuinely kind hearted and compassionate. He has the light of Jesus shining through him. If you are in need of new running/walking/tennis shoes or accessories, I suggest seeing Ken at Love2Run. He was VERY knowledgeable about their shoes and he will brighten your day!
