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February 2024 by Peggy Wheeler
everyone was friendly and helpful in finding the items we were looking for.
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January 2024 by Jackie Curtiss
Diego was a lifesaver today! We had a last minute print need for an event and he took care of us quickly. Thanks, Diego!
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January 2024 by Zephani Willamson
In and out quickly. I get my printing done quick.
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November 2023 by Ashley Newton
I was greeted immediately upon entering the store. Several people came over as I was shopping around the store. The associate said hello and asked if they could help me find items. Everyone was courteous and professional. It was a nice shopping experience.
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November 2023 by Roy Binkerd
I live 3 hours away and needed some forms printed with some slight modifications.. Nena was so helpful. I don’t know what I would have done without her. I wish more places were as helpful as here … highly recommend this location.
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November 2023 by Mckayla Cassell
Thank you so much for the assistance, & patient team members at the Dothan AL location. I will definitely be using this location for all my office supply/print needs.
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November 2023 by Indigo Creations
Very helpful, patient & goes the extra mile to make customers happy ! Steve is an excellent Store manager as well !
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November 2023 by Ben Jimmerson
Mira is an asset to the company with how she handled my order while dealing with other customers while being short staffed today! Leadership material and deserves to be promoted!
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September 2023 by Tammi Merrell
Friendly when we walked in and as we made our selection of what we needed, very helpful!
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September 2023 by Christina Tinson
They always have what I’m looking for. I will keep shopping here for printer ink. It is cheaper here than online and you know what your getting.
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September 2023 by DeputyDawg
Excellent service and product. Staff went out of their way to ensure I had what I needed. I could not have been more pleased.
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September 2023 by Mike’s R.C. Channel
Never seen a Office Depot not print a prepaid label. Wanted to charge 2.45 to print it. Male there was rude and little help. Female worker sitting on the floor worried about not getting up to help anyone. Once the label was printed out she still sat on the floor and thought it was funny what I just went through. The male told me to have a blessed day as we left. Was definitely meant to be rude in his remark. Definitely a racket for making all the money that can while ignoring customers. Once I provided the label from going to the self service he still tried to charge me 2.45 cents and didn’t even use the label I printed. There was another customer behind standing in line as the girl was sitting in the. Floor giggling.
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August 2023 by Lee Pyle
I do not post reviews but I had the worst experience at this store yesterday and I wanted to share my horrible shopping experience with others.
I placed an order through Office Depot printing service. I used the printing feature to print a calendar on blueprint paper. I received a text stating my order was ready for pickup- drove the 40 minutes to town to pick up my order. Once I got the order home I realized that print was a bit large for the space. I placed another order for a smaller size using the blueprint paper. I received an email stating my ordered was ready for pick-up. I drove the following day to pickup my order and was told my order had been cancelled ( I received no text or email informing me of such). When I asked why my order had been canceled. I was told that I could not use the blueprint paper feature to print anything other than blueprints. I asked to see the policy- both online and in the store as I had been in the previous day for the same item. The staff was unable to show me any policy. I spoke to an older woman (general manager?- my phone call was passed between multiple employees) who told me this was a new policy and she was the one who cancelled my order. I explained that I did not receive a cancellation notification and I drove 40 minutes one way to the store to pick up my order. The only notification I received was the one telling me my order has been completed. I am on a strict timeline which is why I used the same-day printing service at Office Depot. I can not order from another store online as my print will not in delivered in time. Office Depot staff and management was unable to show me a written policy, stating that I could not use the blueprint paper to print only blueprints on. I was told multiple times that this was a new policy- I asked if this new policy has been implemented overnight as I was just in the previous day with no issues and placed second order the previous day. Once again she could not provide me with a written statement stating that blueprint paper is for only printing blueprints on.
The complete lack of consideration for customer time and money is very disheartening and upsetting. I am dismayed by the wastefulness of store staff and management. As I received an email stating my order was ready for completed and ready for pick-up- which means my print was thrown away after completion.
As more and more mortar and brick store are disappearing one would think customers care would be a top priority in-store. My experience with this store and complete lack of customer care and wasteful use of resources is why I will not be returning to this or any Office Depot/Office Max in the future for any of my supply or printing service needs.
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July 2023 by Linda Robinson
Best place for back to school shopping…no crowds, welcoming environment, and courteous, professional staff.
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July 2023 by Andy Birch
The rudest checkout girl. (The one with the ridiculous hair cut) No hello or reply to my greeting. Rather than saying how would you like your receipt just pointed to the credit card machine. I’ve been checked out by her a few times as I buy at Office Depot quite often. Teach her to be nice or have her stacking boxes in the back. I will be shopping for all my office supplies elsewhere in future.
