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October 2023 by John Laseter
Called on a Monday morning and talked to Dwight about the issue I was having with my Honda Van. He said bring it in and even though they were very busy, he would get it worked in. I got there and met Teresa the owner of the shop, she was very friendly and asked if she could help me. I told her that I had talked to Dwight, and she knew what I was referring to. They got my Van in that morning and called me twice during the day to keep me updated. The procedure was over 5 hrs long so we decided to start on it Tuesday. Tresa called me to let me know that it was done and ready to pick up. I found the customer service refreshing and the work was prompt. I even got a text two days later asking if the van was doing well. Great place and I would highly recommend!! Friendly people and great staff.
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June 2023 by Greg Howard
UPDATE 6/5/23The passing of Greg Setzer a couple of years ago hurt us all. He ran this business. He was my friend and my brother in Christ. When everyone disappeared when I went through a severe military related PTSD melt down, he was one of three people who stood with me.Now his wife, my sister in Christ,Theresa, has taken over the business. And there is no more fitting tribute to Greg than for her to continue the great quality and honesty in service Greg gave us.Give them your business. You will not be disappointed. This is a good Christian business.***********************This is the only shop I trust with my older car. I get an honest estimate, alternatives if the cost is high for the vehicle I have, and work that is always stood behind.Sometimes things happen and a repair doesn't work out. That's life. On the two occasions in the past years when a repair didn't go as well as expected, I NEVER had a problem. I just went back and they made it right.And to finish this, there have been several times where my son didn't know what was going on with the car and he just drove it to the shop. Often, they would reconnect a sensor, or a hose, completely at no charge and send him on his way.Services: Transmission
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March 2023 by Ben H
I was working in Dothan from out of town, and went here to have a starter put on my truck. After getting home, about 3 months later, the starter went out again. Since it was not possible to take it back here, I had to have it repaired at a shop at home. After a little bit of back and forth, I was able to get the documentation I needed to get a replacement starter under warranty, but they refused to refund me the surcharge that they put on the part. I understand that they couldn't refund the labor, but when I asked about the surcharge refund, for the defective part, I was told that it was nonrefundable and basically a mandatory extended warranty fee that their shop charges on parts they install. On a $200 starter, the fee was almost $100. If you are local these guys might be ok, but if you are from out of town, I recommend doing your best to limp back home if possible. Thanks for the headache!
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October 2022 by Raymond Beecham
Hands down, the best service I have received in a long time. Price is very good and the service results were outstanding. Feels good to do business with people that are trustworthy. Thanks guys for all that you do to keep my family safe and able to travel without any problems.Services: Vehicle Inspection
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October 2022 by d radski
I think they charge higher prices than just about any car mechanic. I was quoted in the 500s for brakes and rotors on two wheels and got it done for 300 at Randal Glover auto. They also charged me 40$ to put two screws to stabilize a heat shield and almost another 99$ diagnostic fee, but luckily i complained about it during the first 99$ diagnostic process, they should have addressed the shield when exchanging my muffler which they charged 570$ for which included a 99$ diagnostic fee. Never did fix what ever was rattling although I came twice for that issue.
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October 2022 by Raymond Raymond
Hands down, the best service I have received in a long time. Price is very good and the service results were outstanding. Feels good to do business with people that are trustworthy. Thanks guys for all that you do to keep my family safe and able to travel without any problems.Services: Auto engine tuning
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August 2022 by Brianna Phillips
Was told the diagnostic fee was $119 over the phone for AC. When I got there they quoted me $135 and I signed a paper they said they would call if they had to charge me anything over. I get back there to pick it up and they said I owe $200... They proceed to tell me my brake pads are metal to metal and scrubbing my rotars and quoted me $500+ to fix that!! I went and got brake pads for $50 from the parts store and my husband changed them. My old brake pads were NOT metal to metal and my rotars we're perfectly fine. They really just tried to scam me. Do NOT get your brakes done there.
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June 2022 by Anthony Walker
Charged me 205.00 dollars to fix my ac and put refrigerant in. Only to find out after the diagnosis that it needs a condenser fan. Makes no sense to put any refrigerant in if it wasn't going to take it or fix the problem in the first place. Don't use this poor business they're rip-offs and liars.Service: General repairs & maintenance
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May 2022 by Diane E
My husband died last year. He had complete faith in ProFormance Car Care Center and considered Greg, who is also with the Lord now, a friend! My husband always took care of our cars. How grateful I am I can take my car to a place I can have complete faith in, knowing they will help me walk through the process of which I have known nothing about! Thank you dear Theresa and staff with all my heart!❤️Services: Tire rotations
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April 2022 by Карибский Реггетон Коннект
I went there today to make a simple quote and replace wheel bearings they have the vehicle about 7 hours and they never produce the quote and obviously never fix anything just excuses to not work on my suvI loose the day at work for nothing
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January 2022 by Ramona Nicolay
If you're looking for honest car repair, this is the place to go. Staff is knowledgeable and friendly. Service costs are very reasonable. Repairs are completed in a reasonable amount of time.
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January 2022 by namreg944
Fast, and very helpful. I will return.
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January 2022 by Kathy Bodiford
I had nothing but good service with them.
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December 2021 by Laurie Martin
Aaron went out of his way to get my car fixed. Everyone I dealt with was very courteous and professional. Highly recommend!
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November 2021 by Joseph E.
Kinda a fed like he didn't want to sell me a tire. Said they don't carry tires in stock but usually can get the same day. I wanted it know a price and said, "we we kinda can't guarantee a specific type" so I'm like I just needed prices but ok.
