Shoe Dept. Encore
Shoe Stores
Hours:
Colony Square Shopping Center, 3080 Ross Clark Circle Ste 1, Dothan AL 36301
Hours
About Shoe Dept. Encore
Shoe Dept. Encore offers a large variety of shoes in many sizes, with more stock available in the back. Customers appreciate the good prices, especially when items are on sale. The store is staffed with kind employees, though during busy times, there may be only two staff members available—one at the register and one assisting customers. While the selection and prices are generally well-liked, some customers have experienced mixed customer service. One reviewer noted quick and helpful assistance that made shopping easier, particularly when in a hurry. However, another mentioned a less friendly interaction at checkout, feeling the staff member was rude and annoyed, which slightly impacted the shopping experience. Overall, Shoe Dept. Encore is known for its variety, prices, and friendly staff, but customer service can vary depending on the day.
Most Recent Reviews
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June 2026
Great experience and variety of shoes to pick from.
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June 2026
Very happy with the sandals I purchased. The young lady was helpful and upbeat. She greeted me as I walked in. She was stocking shelves, and was keeping her eye on the register in order to check people out quickly. I didn't catch her name, but I was there around 1 PM on 6/5/26.
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January 2025
I was in a hurry due to having to be at work in a hour, and Michelle was so great, assisted me and got me out within 10 mins, I was so stressed I'd be looking and maybe take a long time to find a good pair of work shoes. I am grateful for her assistance. Thank you Michelle
More Comments(28)
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