“Went there to have a trailer hitch installed $128.00 when I got ready for my trip had no lights. Went back to have it checked was gonna have to come back the following week , they suggested I go to Truck Outfitter which they was backed up. Went to a Auto repair shop was told that first of all it was installed incorrectly that there was no need for all the wires that my vehicle has a pigtail built in all the tech had to do was plug it in. The tech showed me where it's located that I was over charged and it wasn't done correctly. Went back to Uhaul again with it still under warranty they want me to go to Truck Outfitter. Which they said I had to pay to have it fixed informed Uhaul of this they checked my warranty and was told it would be a week cause they was backed 3”
“Roger is amazing! We were in a big hurry and he did waaay more than expected, even switching our rental at the last minute. If you’re in the Dothan area, it’s worth a short drive to go see Roger at this location.”
7AM - 7PM
1402 Montgomery Hwy, Dothan
Truck Rentals
“I’m very pleased with going to U-Haul of Dothan and I have always been impressed with all of the staff I have ever had contact with. This time Joanie handed my rental transaction and she was Awesome. It only took minutes to set my reservation and she had me setup to come the next morning in no time. Thank You Joanie it was such a pleasure working with you. I highly recommend U-Haul for all your transportation needs.”
“Fixed the issue. But... Called ahead they didn't listen. Dragged their feet diagnosing exactly what I told them, by that time it was too late to get the part. Fixed it by noon the next day. Left with the truck and new alternator oonstalled. Apparently tripped a fuse. Had no power to the dash. Over the phone they were clueless as to what could possibly have happened..... Husband Fixed himself with Google. Not wasting another 2 days for them to diagnose etc. Nice guys. Turtle speed.”
“Nothing best UHAUL experience. Chris was very professional and extremely knowledgeable. Would highly recommend using this location for all your UHAUL needs in Dothan and surrounding area.”
“Kayla/Penske receptionist - Excellent Customer Service & in my opinion a GEM to this location. Greeted me with a smile, and completed our rental transaction in a timely fashion. Kayla went above and beyond her job making sure we were satisfied before departing her job. She helped us in so many ways that she'll never know. We were in a crisis moment and she stepped up after hours to assist keeping us in route to our destination. Your Help was Greatly Appreciated & Thanks for ALL that YOU Do.
(((Many Blessings To You)))”