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March 2024 by Melissa Yelverton
Randy was so polite and helpful with a recent return that I had.
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March 2024 by Deborah Mosser
Very friendly helpfulLonger hours of operation than USPS
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March 2024 by Yasmyne Sutfin
Friendliness from the employees, Anna was very kind and helpful.
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February 2024 by Charmain LaReau
Timely and efficient
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February 2024 by Marion Williams
A young man helped me carry in a large package from my car in the rain. The lady that waited on me was patient, courteous, and profesional.
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February 2024 by joe crovetti
I think any business that's open to the public should have a restroom for its customers.
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February 2024 by Jeanette Randall
I have had a PMB here for almost 3 years. Most every employee calls me by name. Before I even get to the register, they are checking for my packages and allowing me to get through the process quickly. This store may be very busy some days, but it makes sense- the friendly customer service make people want to come back!!!!
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December 2023 by Jen Topper
Very fast and friendly service at this location . Highly recommend this location because they are very friendly and knowledgeable with your shipping needs.
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December 2023 by Robby Roberts
Every employee has always been friendly and helpful. Great people and place
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December 2023 by Sarah Vargas
Fast, efficient, friendly service and good location! Even during the holidays the wait is generally pretty short.
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December 2023 by Traveling Family
Pretty busy and service could be nicer so I almost gave a 4. But they were pretty fast and it’s in a good location. Just enough parking.
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December 2023 by Sequilla Jones
Sadia was a pleasure. She got me in and out in a time in the manner. Excellent customer service representative. Kudos to you Sadia.
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October 2023 by Aurienta Douglas
Anna. She’s the reason why I love this store. She’s always so amazing. So sweet and patient. And she’s always smiling and it makes me smile. I love when she’s working. She is truly wonderful!!!
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October 2023 by Charmayne Sanders
I went to send a package off this morning Oct 24th and it wasn't very big or heavy and it would have be 64 dollars, I have sent heavier and bigger packages and it hasn't been that much (I normally prefer to send stuff to my kids with UPS, but now I am going back to US mail) and when I asked why so much when I have sent heavier items for less the young lady was well we don't set the prices and was rude, I wasn't being angry I was just wondering what changed. I have been customer service since high school and I am in management now and I can tell you this girl is going to cost you customers.
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October 2023 by Ms Melody Rhines
The Representative was WADE! HE IS GREAT ?? He was a seasoned gentleman, friendly, informed, fast, helpful and professional. What more could a customer ask for? Thank you WADE at my Local UPS STORE #5416 on the Ross Clark Circle in Dothan, Alabama we appreciate your service, from Ms Melody Rhines to