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March 2024 by Daniel Norfield
Staff are nice people but the lines are incessantly long and every transaction seems to take an eternity. Trying to mail something on your lunch break - you might as well take a personal day. They need more people at the counter. There is 5 registers and never more than 2 people working.
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February 2024 by olivia harrison
One of the staff members is extremely disrespectful towards women. He spoke in such a manner that was incredibly demeaning. There is no excuse to talk to a woman like she’s a child. Just because you’re clearly miserable in your own life is no excuse to project that onto a customer who just asked a question.
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December 2023 by Weeb_of_ doom
I don’t usually write bad reviews, because I work in customer service and I understand that everyone has bad days…but this was just uncalled for. An older gentleman working behind the counter was beyond rude and condescending towards me. I walked out of that building with tears in my eyes. He humiliated me in front of the other customers and talked to me as if I was five years old. The Slocomb location has a much nicer staff and I will be going there from now on.
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August 2023 by Deana Haggenmaker
They have returned my mail and pkgs. numerous times because I'm unable to walk to the mailbox to retrieve it! ♿ I just have to pray someone drops in from time to time to help!? This has caused costly experiences!! ??
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June 2023 by Jon Wills
Carriers……….that’s the problem. Folks on the inside, retail side of the PO, they are nice. Carriers know there are cameras yet still step on flowers instead of using steps, say inappropriate things, refuse to pick up outgoing mail,
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March 2023 by Joe F. Watson
The biggest lie ever told us, "Federal government, we're here to help." They are just like Walmart, all those checkouts but only one is manned.
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February 2023 by Sassy Classy
Don't even pick up the da phones & every week It's somebody new delivering my mail to my house. This is why my mail keep going in other people's mailboxes they get ratchet with me & I go off & then pull in person cause yeah. If yall postal workers don't like y'all job then quit & find another job
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December 2022 by Rachel Adams
I wanted to say thank you S. Taylor for your phenomenal customer service. You were courteous and promt and went out of your way to help me get my package delivered to the correct address. The following is my experience with the Oat St. location and how the Ross Clark Circle location helped me.After calling several times someone finally answered and told me to call the Ross Clark Circle location because they do not deliver mail to Meridian St. I called the RCC location and the representative stated my package was delivered to a wrong address(how they mixed that up I don't know) He also stated that the Oak St location that I called first is the one that delivers to Meridian St. So the lady lied to me. So I called the Oak St. Location several more times and they never answered. I called the RCC location back and spoke to the same representative and explained that the other location won't answer. The representative called the other location and spoke to the manager and then called me back. The package was redelivered to the correct address within minutes.
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December 2022 by Elricscence “Ed”
They’re not answering the phone and my package is missing. If someone can just /pick up/ the phone I can PROBABLY get some decent customer service.
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October 2022 by Derek Kilgore
Just a post office, and I tore down my Wanted Poster
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October 2022 by Greg Howard
Got 4 failed delivery notices on 4 packages from Amazon this morning for "mailbox full or item too large for mailbox." The notices came at different times. Checked my surveillance system. No mail trucks on the street at any of the times. So, they weren't exactly honest with Amazon. Of course, 30 pound bags of dog food will not fit in the mailbox.So I tried several times to call the Post Office on their local number. Each time I got a greeting saying please hold for the next available agent.Then I held for a few moments and then it would tell me that it was transferring to the operator. Then it rang a few times and went to a busy signal dignal. Why even have a phone number?
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August 2022 by Caleb
I'm here at 10:50am on a Thursday. There are 12 people in line. The door is locked. The people at the front of the line say the employees are taking a break.
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March 2022 by Diamond White
I never have an issue unless it comes to delivering packages, i recently ordered a suitcase that is super light, and it said “delivery attempted” when i heard and saw no mail truck come through the neighborhood and i needed that suitcase for travel coming REALLY soon. Doesn’t seem like I’ll have the time to go pick it up before the trip. I always have to drive 15 minutes to the post office to pick up packages, but when the carrier is fed ex or ups it always gets delivered. The only time i would be able to pick it up would be on the weekend but of course they’re closed on weekends. If it doesn’t fit in the mailbox then it won’t get delivered.
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December 2021 by Natasha Sanders
My experience for the past few months have been absolutely amazing! Every time I walk through the doors I am greeted with smile and treated with the best courtesy from Ms. Regina Canchola! Haven’t had this kind of service at post office in a long time! To actually not mind going to the post office is a big relief! Mr. Walter will also answer any questions with a smile! Thank you Ms. Regina Canchola and Mr. Walter for making my experience with Dothan’s Northside post office much better!
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December 2021 by djtasha1981
My experience for the past few months have been absolutely amazing! Every time I walk through the doors I am greeted with smile and treated with the best courtesy from Ms. Regina Canchola! Haven’t had this kind of service at post office in a long time! To actually not mind going to the post office is a big relief! Mr. Walter will also answer any questions with a smile! Thank you Ms. Regina Canchola and Mr. Walter for making my experience with Dothan’s Northside post office much better!
