Walgreens is a business that many customers appreciate for its friendly service and helpful staff. Customers often mention that they are greeted warmly and receive assistance when needed. The pharmacy team is especially praised for their dedication; for example, one employee went above and beyond by calling multiple places and even a doctor to find the right medication for a customer’s father, showing patience and kindness despite a busy, short-staffed environment. The staff’s positive attitude and willingness to help shine through, making visits more pleasant. However, some experiences vary. One customer noted a very helpful cashier with a positive attitude, while another had a disappointing encounter at the register where staff were rude when asked for quarters, and a manager’s involvement was required. Overall, Walgreens is seen as a place with caring employees, especially in the pharmacy, though occasional issues with staff attitude can occur. Customers often leave feeling satisfied with the level of care, especially when staff go the extra mile.
Love this Walgreens ! I highly recommend. They always greet me and help me when I go here. The pharmacy is awesome and they always get my prescriptions refilled on time . Everyone here is sweet and patient when I go.
September 2024
Went in today for Covid testing that I scheduled online, they told me their test are expired so they’re not doing testing right now SMH wanted a refill for my daughter allergy meds I get an email a couple hours later they are out of the medication. Customer service was ok though despite all that.
March 2023
Really hope you don't have to call this walgreens because you'll be on hold for an hour just for them to hang up on you. I'm on my fourth hold today because I cannot get in touch with ANYONE. The phone has been picked up 3 times to tell me to hold even longer. Awful customer service.
