Walgreens

Most Recent Comments

• February 2025 by Bradnaa Bell
  Love this Walgreens ! I highly recommend. They always greet me and help me when I go here. The pharmacy is awesome and they always get my prescriptions refilled on time . Everyone here is sweet and patient when I go.
• February 2025 by Lafaye Haggin
  I've been dealing with them for years 😕 But yesterday 2/17/2025 3 prescriptions sent to you guys at 10 am, For shingles. called to check on it.,still was saying working on .at 6 something I sent my grandson to pick it up,he came back with only 2 . Wasn't told anything about the 3rd one. I called back up there before 7pm to find out about the 3rd one. Someone picked up,but then hung up. So I called this morning to see what's the hold up . I'm in pain, burning pain can't sit , My Thigh and buttocks is infected. Told the technician who answered the phone told me my insurance won't pay for it. Why it wasn't told to me or grandson yesterday when he pick it up . But I was told it was an OTC. I could've sent him to pick it up for me. Now I'm home in pain and no one to drive for me to pick up this cream for me.I asked could they deliver it to me like they did before. Was told to go on line ti get Uber to pick it up. Can't afford Uber and pay for My Medicine. Walgreens technicians Needs to have better communication with customers. Highly upset 😡 right now, not to mention the pain.
• December 2024 by Jeremy Conner
  Pull into the drive through at 1320 behind 1 car. Car ahead of me is done at 1330 on the nose, probably delayed the transaction. Pulls blind down In my face as i stop my truck. Closed for lunch. No cars behind me. Letter of the law, I have no reason to be mad bc it's posted they close at 1330 for a meal break. Spirt of the law this place is a joke. My opinion 1 star.
• October 2024 by kenneth williams
  SMOOTH, CONVENIENT AND QUICK AS ALWAYS!! YAYY!!!
• September 2024 by Cam Walker
  Went in today for Covid testing that I scheduled online, they told me their test are expired so they’re not doing testing right now SMH wanted a refill for my daughter allergy meds I get an email a couple hours later they are out of the medication. Customer service was ok though despite all that.
• September 2024 by Michelle Ordway
  4 out of 5 visits to the pharmacy is a train wreck. Have to make 3 trips to get all my order filled. Yesterday was the final straw when they told me my insurance denied my prescription and told me it would be $550. Which didn’t make sense since my son had been on it for 2 years. I called the insurance company and was told they never even tried. To file it. They just “assumed” because it was written for 90 days they wouldn’t pay. Well they will not pay for 90 days but guess what, and common sense isn’t common nowadays I realize but you can run it for 30 days and they will pay it. So my $550 bill went to $2. I don’t have time enough in my day to do their job and keep having to beg for all of my families meds. Peace out I’m moving on.
• August 2024 by Jamie Hammond
  I have been using this store for years to get my medication. Whoever is currently doing the hiring may need to consider a different position. I have to use savings cards every time bc my meds aren't covered. Every time I come in the ladies know I use a diff card even if it's with the same company. Which I explained to the young girl with the nose ring. She insisted it was the same number she had and it wasn't costing me double. It would have been $66 for the whole and I paid $25 for 10 pills bc they had to do a partial fill. The ladies have always been helpful but this girl had better things to do than help me save $60. She "knew more" than I did.
• August 2024 by Shahadat Hossain Khan
  Not accountable: Initially went there with my prescription they told to come back after 1.5 hours. I specifically told to check if the medicine available, they acknowledged that they have stock. When I go back to pickup, they told that they don't have stock and suggest to go another pharmacy. When initially go there, I told that I will go for vacation to night and I went there 2 hour before of closing time. They simply said sorry and they can't fulfill my service. Very disappointing that they try to pass this issue to another pharmacy. Clear sign of poor customer service!!! I recommend to go there if you really don't have another option.
• May 2024 by Tara Grant
  Kyle in the Pharmacy went the extra, extra mile to find the medication my Dad needed especially when he could have been getting ready to go home on a Friday evening. He could have just said, "Sorry, we don't have what you need. Try somewhere else." Instead, he called every where to find the correct dosage. AND I MEAN EVERYWHERE. He, then called the UAB ER doctor to see if he could prescribe an alternative dosage. As he patiently waited for the call to be returned, he assisted other customers with grace. We got the call back with the results my Dad needed (God is good!)! Kyle and his crew put the prescription together and sent me on my merry way! I cannot thank them enough for taking care of my Dad's needs. In a time of short staffed business, short-fused customers, long hours, and very needy people, Kyle and the staff at 231 Montgomery Highway Walgreens pushed through with kindness and patience.
• May 2024 by Melissa Green
  The pharmacist, Kyle ?, is the most rude individual I have ever came in contact with. The store manager, John, must be afraid of him because he lets him talk to people crazy. I just got off the phone with corporate and told them the same thing, but if you just go stand in line and listen how he talks to EVERY customer, you would be shocked. Like this guy is so rude, you just know he talks to his own mother that way. And lord help if he has a spouse.
• September 2023 by Mary Colburn
  The pharmacy is HORRIBLE. I get emails saying my meds are ready...go there. no one knows anything and NOPE not ready. This has been happening for about 6 months now. IM Constantly OUT of my meds. PHARMACY SAYs If I'm not happy, Go somewhere else. ok no problemHORRIBLE
• March 2023 by Tori Craven
  Really hope you don't have to call this walgreens because you'll be on hold for an hour just for them to hang up on you. I'm on my fourth hold today because I cannot get in touch with ANYONE. The phone has been picked up 3 times to tell me to hold even longer. Awful customer service.
• January 2023 by Brijhana McNealey
  hate i didn't catch the name of the black bald guy at the register on 12/28 but he was a breath of fresh air! very positive attitude and very helpful!
• November 2022 by Victoria Craven
  Really hope you don't have to call this walgreens because you'll be on hold for an hour just for them to hang up on you. I'm on my fourth hold today because I cannot get in touch with ANYONE. The phone has been picked up 3 times to tell me to hold even longer. Awful customer service.
• September 2022 by Genevieve Lewellyn
  This store cares absolutely NOTHING about it's customers. Makes people wait almost an hour for a flu shot. And,no they were NOT taking care of other customers. Rude and uncaring.