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April 2024 by M Creeley (Leesa)
Worst excuse for a Cobb Zalad I have ever seen. Lettuce was old, cucumbers old, no fried onions, and hardly any cheese or tomatoes. I feel like they dlimprd on the chicken too.Poor attitude in the drive thru.
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March 2024 by Betty Weed
Love this
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January 2024 by P Baxter
Courteous
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January 2024 by Tony Monnat
Love the Zalad!
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January 2024 by Kalle Metcalf
Good food, fast drive
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January 2024 by Crystal McCall
Please bring back the chicken
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January 2024 by Kim McCrae
Prices oh
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January 2024 by Chris Lawson
Make sure you check your pickup order before leaving the restaurant.
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December 2023 by JustHere
Good house salad ? fried pickles are good too ?No
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November 2023 by Bruno Corvers
Negligent and unenthusiastic staff when ordering. Waited forever, and then my chicken was RAW. Not just undercooked, but RAW. Won’t be returning.
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November 2023 by Mz Rus
Worst Zaxby’s in Dothan the customer service here sucks the cashier messed up my order when I told her that it was messed up she tells me I have to pay for what I wanted when clearly she rung it up wrong and what I wanted was the same exact price I paid so all she had to do was give me my fries and my bread but she didn’t she wanted to be nasty so I asked for a refund and the manager didn’t even ask what the issue was or didn’t try to fix the problem she didn’t even apologize for the misunderstanding she just handed me my money and walked off
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November 2023 by Anna W
It’s good, but they are CONSTANTLY moving you to wait at the side, even if there are no customers. I know this is done in an effort to keep their drive through times down, probably so corporate won’t fuss at them, but at a chicken restaurant there is no reason you should be waiting for ten plus minutes.
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November 2023 by Tony Butler
Tasted really good to me; the only drawback is I had to pay for the substitution instead of being offered with the combo meal. I’d fix this issue if I were y’all.Wheelchair accessibility: Close to the door
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November 2023 by Joe Hoover
I ordered a family order online. Promise was 12 minutes. It took 28 minutes because they lost my order, which I had already paid for.They "made it up to me" by giving me 8 sauces instead of 4, but totally ignored the sauces I asked for on my order. I got 8 of 1 sauce that nobody in my family likes. None of the sauces they like. Thank goodness for Guthrie's. What was I thinking?
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November 2023 by xvimyra myra
I personally changed my order from a chicken finger plate to a zax snack. The prices are completely different. The difference between the food is a $3 difference. I understand that changing my order is somewhat of a problem but not big enough for the lady in the window to laugh in my face and tell me to pull around when the lady who took my order was completely ok with me changing my order at the window. I don’t appreciate the harsh customer service I got. She made me feel as if I was a big inconvenience and I don’t think i’ll feel comfortable spending my money in a place where rude workers are present. All in all, the manager changed my order and I got my food, I just did not appreciate the african american girl named Micaya in the window being ignorant.
