All Cracked Up is a smartphone and tablet repair and accessories business serving the Wiregrass since 2013. The service is described as fast, knowledgeable, efficient, and friendly, with customers often greeted with a smile. Repairs range from simple fixes, like clearing lint from a charging port at no charge, to more complex work such as replacing charger ports and batteries for a fair price. The staff is noted for being helpful and honest, sometimes performing additional services free of charge. The business owner is recognized for being professional, nice, and responsive in addressing customer concerns, personally ensuring issues are resolved satisfactorily at no cost. However, there have been instances of terrible service, including a job performed poorly that damaged a phone's functionality, leading to a very unpleasant and confrontational experience with a staff member who was belligerent and refused a refund initially. This resulted in a customer feeling threatened and vowing to report the business. Overall, experiences at All Cracked Up vary, with many recommending the store highly for its great, quick service, while others caution about receiving terrible service and advise proceeding at your own risk.
Great support, awesome people, had a bad screen on my phone and.less then a week new screen arrived and phone repaired and returned to me. Thanks alot All Cracked Up Team
October 2025
Outstanding customer service! Highly recommend to anyone in the area
August 2025
We stopped by to get them to look at my husband's phone. Christina was the only one there, and even though she was not able to correct the problem she was very helpful telling us it was a problem that would have to be resolved with the carrier. She did not charge for her time. We are very appreciative.
