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November 2023 by Joel Hart
Thanks Shawn for being patient with us and meeting us multiple times. Thanks Mona for working with our schedule and helping us get in our new place early.
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December 2022 by Michael Gonzalez
Stay away!!!!!! Everything was wonderful at first then at end of lease it all went wrong. I had a professional cleaner come in and even shampooed the carpets but then years later applying for rent to found out they put bad hit on my credit!!!!! They said cause i didn’t do a walkthrough with them and still some how apparently owe them 1000$ these people are crooks!!!!
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November 2021 by Glenda Richards
Pricey the apartment complex is not what it’s made out to be if you live down stairs the people above you can be heard very clearly. With all the can’t dos you never know what is allowed no pets it really sucks 1980 shower I’ve hand a bad experience as a first time renter of an apartment.
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November 2021 by Carla Waters
Taking the real estate course, so far it's been a very positive experience!
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June 2021 by Thomasena Jones
The apartment that I was shown was roach infested. I was highly disappointed. 817 Lee Street was disgusting!!
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May 2021 by Charles Cochran
Rented a unit from them for about 2 years and then bought a new house through them. Very nice and friendly staff, especially Fran who chased houses with use. It was a crazy market at the time and you had to be quick on the draw! Thank yall so much!
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March 2021 by Theodore Russell
I received my house dirty. I left with it clean. They still had the nerve to charge me $425.00 for a cleaning fee and $125.00 because “they needed to trim the bushes.” Ironically, when I arrived the yard maintained about as well as the house was “cleaned.” They also told me there would not be an inspection on my way out, and later called to ask why my power and water was off saying “we need the electric to carpet clean.” Even though the entire place was hardwood. They then charged me a fee to turn everything back on. I paid 1195 a month and only lived there six months, due to the military, and they still took my entire security deposit. Any time we needed any maintenance done on the house it was incredibly painful, and often they would say it’s not their problem. Highly unprofessional business, avoid them if you can.P.S. they say they’re not the same company, but if you go on their website the rental section leads you to regency management.
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February 2021 by Heather Shock
I am only giving five stars because I don't want to bring down the real estate agency's score, my issue is with Regency management. They do not have a listing to leave reviews on, unfortunately.Again, my issue is with Regency management. Our bathroom flooded late one night because of roots that were grown through the sewer pipe, and we called and left a message. It was a true emergency so we called a plumber and got him dispatched. Regency finally got back to us, and told us to turn off the water at the main line and cancel the other plumber and they would send someone out in the morning.I asked her what we were supposed to do for bathroom and water until the morning? She responded with,"I don't know, go outside?"Who wants to pay almost $1,000/month to have to go pee in the yard? We had the original plumber still come out, and they did reimburse us for his fee.Melissa was our leasing agent, and it took an average of 2-3 messages for her to get back to us anytime we needed her.There were a few times that she was just rude and condescending for no reason.Upon move out, I called to schedule a walk through and was told because of COVID, they were not doing walk throughs but that she would call me to let me know if there were any issues. Oddly enough, they had no issue making us show the house to potential sellers while we were still living there, despite COVID.I never heard anything back from Melissa, until around 60 days after move out when we got part of our deposit back. We had the home professionally cleaned, I cleaned the carpets and repaired damages. We were still charged over $1,000 for damages and cleaning, even though we hadn't heard that there were any issues.I guess we should just be grateful we got anything back.Overall, I definitely would not rent from these guys again.
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February 2021 by Wesley Roberson
Not fond of this agency at all, I will not expand. Regency Mgmt.
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February 2021 by Sunshine Jackson
Easy navigation on website
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February 2021 by Murshell Shelton
Nice office
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August 2020 by Norma Bacon
Nice people. Very helpful.
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July 2020 by Joanne Parker
Great agents and support staff
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March 2020 by Chris Cross
Ms Marge was extremely easy to work with and a pleasure too. She was constantly relaying information in a quick and professional manner. Ms Marge is the nicest and easiest person that I have had the pleasure of working with. I hope Century 21 realizes her talent and compensates her accordingly.
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March 2020 by John Law
If your looking to rent or buy or to let them manage your property,there no one ANY BETTER than Regency Management! The staff is super friendly and always doing whatever they can to help you with your renting,buying or selling needs. Mallisa Gilley is the best property manager in the business today!! I can't say enough great things about her,simply the best! Don't take my word for it,go see her for yourself and you won't be disappointed!!
