Hughes Pools & Spas is a local business that has received mixed reviews from its customers. Many customers praise the friendly and knowledgeable staff, who have helped them maintain their pools and spas throughout the year. The staff is described as going "above and beyond" to assist customers and providing excellent customer service. However, some customers have reported issues with the quality of the work done on their pools, such as poorly constructed cement pads and other structural problems. While the business has acknowledged these concerns and worked to address them, some customers have expressed frustration with the lack of responsiveness and communication from the business. Overall, Hughes Pools & Spas seems to be a business that provides good products and services, but may need to improve its communication and follow-through with customers who have concerns or issues with their work.
We recently had a pool installed and the entire experience was exceptional from start to finish. The price was more than fair, no hidden costs or upcharges, the employees were outstanding and Gina, our guide through the process was exceptional and the work was completed in a very timely manner. Thank you,
May 2025
Always very helpful. They test my water sample and provide suggestions. They load up everything I purchase in my truck.
February 2025
Amazing service ! Couldn’t be more happy with this company . Highly recommended.
