-
September 2023 by Nicole Hershman
Great Customer Service! Mrs. Girtman (may have spelled wrong) was absolutely wonderful!
-
August 2023 by Jeff
During the online application it tells you what your approve for either a SECURED OR UNSECURED LOAN AMOUNT AND WHEN U GET TO THEIR OFFICE ITS TOTALLY SOMETHING DIFFERENT AND I DONT RECOMMEND THIS PLACE TO ANYONE ..BRANCH MANAGER ACTS SNOBBY
-
July 2023 by Jill Henderson
Staff was wonderful. They were helpful and considerate. They made the experience go smoothly
-
May 2023 by Candice Price
Kim Girtman was my loan specialist and I am so very grateful she was. She was not pushy at all! She helped me get through the process very quickly and efficiently. I had my loan within 24 hours. She helped me pick out the plan that was best for me without over extending myself. I had a great experience and would recommend her to anyone looking to get a loan at One Main Financial.
-
April 2023 by oppgirl63
Kim was very helpful and made the process so easy!
-
March 2023 by Leslie Newman
Kim Girtman was AWESOME she explained everything in terms that anyone could understand and answered any questions that I had. She was caring and considerate and treated me more that just a sale. She definitely made the dreaded loan borrowing process quiet pleasant. Would definitely recommend her to anyone who is needing a loan.
-
October 2022 by Jennifer Ward
One main financial in enterprise will only help customers that have been there before, her name is Heather and denied 2100.$ went credit is great, great job never late on a payment but, ex husband told her not to do it to hurt me. She was not even the person working with me. She waited til the very helpful lady went to lunch then got it. Said nothing she could do I know that’s not true been there with my ex step daughter that had bad credit works for tips and got a 5000.00 loan. Tell me where that happens only in ENTERPRISE ALABAMA!!!!! Also it was not just a loan for something stupid it was to save someone’s life!! Karma is all I’m going to say. God SURE Don’t like ugly….
-
October 2022 by Lori Holcomb
My husband and I have been OneMain Financial customers for several years now and we have always been pleased. Edit as of 5/23/2022: We traded vehicles and the dealership we used paid off our One Main loan at the end of April. A payment should not have been automatically taken out of our account but it was at the beginning of May. My husband stopped by the office and they just told him that he would have to contact the main office. It's like all the years of being a customer were just thrown to the wind. Here it is, May 23rd and we still have not received reimbursement for the payment that never should have been automatically withdrawn in the first place. They are great as long as you remain a customer, but once your loan is paid off, they drag their feet and their customer service goes down drastically. We won't ever use One Main again. So much for appreciating customer loyalty.
-
October 2022 by marli falls
Qualified for a loan through credit karma filled out the application because my fiance has a loan with them and worse credit than I do. The woman i talked to was rushed, told me it would raise my payments substantially but wouldnt tell me how much my payments would be and did not try to help in any other way or try any other options she just rushed and hung up the phone.
-
October 2022 by Alicia Pair
Friendly staff, overall great experience. Highly recommend for all financial needs.
-
October 2021 by Allison Karsten
Heather went above and beyond for me! Great customer service! ?
-
October 2020 by Fia Brooks
Your representative was very helpful and professional. Thank you for all your help.Heather.
-
October 2019 by kenneth knight
Took mom here today. She was interested in doing a debt consolidation loan. Mrs. Heather was polite, professional and extremely patient explaining the terms and conditions to her multiple times to make sure she had a clear understanding of the terms and conditions. Also she went above and beyond her duties in order to close the loan. Highly recommend One Main Financial. Thank you Mrs.Heather for being patient with Mom today !!
-
October 2018 by Robert Whisnant
Two days no call backs or able to have questions answered. Then go to office 2nd day only to find out loan officer (Julie Bowden) has left for the day and again no one can answer questions. Not a way to do business in my opinion.
-
October 2018 by Stephanie Evans
The staff have always been helpful and prompt. I have really enjoyed doing business with them.
