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January 2024 by Erin Dorenkott
I would give it a 0 star if I could. My husband bought a 2022 Honda Accord Sport about 6 months ago. He immediately had to have them fix the hood because when driving it looked like the hood was about to fly up and some paint issues. The hood that was on the car when he bought it was not even a Honda hood and the car was supposed to be a “certified “ used car. There were no certified labels inside the hood. There was a bunch of back and forth with service department but the hood was replaced with a Honda hood at least from what we were told it came from the manufacturer . At this point who knows! When fixing the paint on the car they removed the Honda emblems and to this day we still have NOT received them and we were told the day we picked the car up that they would order them and call us when they were in. My husband called several times and service dept acted like they didn’t want to deal with it and we haven’t heard a word since. Again over 6 months ago! We are about to contact Honda corporate office due to all the issues we have had since purchasing this vehicle. I rarely leave a bad review unless it is warranted and it was definitely warranted in this case. ***buyer beware if you buy a “certified “ used car make sure you check for the certification labels that should be on the inside of your hood.
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January 2024 by jlwii2000
Absolute terrible experience. They have been sitting on an SUV for months. I ask for a quote and offer a 5% lower price and they send me a quote with a higher base price then what they have listed on auto trader. Not wasting my time with a dealership that plays games.
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November 2023 by Deb Brown
Taylor is the best salesman ever! He was very dedicated in making this customer happy and very helpful throughout the entire process of my SUV purchase. Also, the sales manager, general manager and finance department all worked together to get the best deal for my needs. Great teamwork!
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November 2023 by Dave E.
I will stay that I was treated very well at Sam Boswell Honda. I did not find the car of my dreams at this time, but everyone was patient and showed us many of cars and I appreciate the time they took to do it. My experience was well and I would like to recommend them for your next browsing and or sale.
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October 2023 by Levi phillips
All the sales staff was just great, Will, Wayne, Josh, Brunston we purchased a new 2024 Honda civic lx sedan. The finance lady was so nice. We will for sure purchase another vehicle from Sam Boswell Honda Enterprise Alabama again. My daughter is sooo happy about her new car thanks again.
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October 2023 by Shannon Scroggins
I just left with my new Honda. I have purchased my last three Hondas from Boswell in Enterprise, AL they are my go to dealer. My sales representative was Jake and he worked his butt off getting me in this car in less than 24 hours. I would give 10 stars if I could. Everyone is so nice and they all will bend over backwards to get you in the vehicle you want. Thanks so much Jake & Kyle!
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October 2023 by L M.
They don't do what they say they will do. -service department. Definitely would not purchase from them, if the service department doesn't do what they say they will, making a purchase would be a horrible idea. When I called the dealership to voice my concern the gentleman acted like is was no big deal. Maybe it wasn't to him, but it was to me. Call me crazy, but i am just big on the "doing what you say you will do."
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September 2023 by GA from AL
Keith in their warranty department went above and beyond calling me at 7:30am to handle my issue when his shift didn't even start until 11am. If you are questioning whether or not to get the warranty...just GET IT! Also Randy in their service department handled everything from towing my car in there to finding all the parts and even setting up a rental car while they fix it. Very impressed Sam Boswell!
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September 2023 by Jack Royce
Experience was amazing, had some hiccups in my plan when I went to get a car but David,Taylor and Kyle took care of me and made sure everything I needed was took care of and pulled through for me in desperate times!! (so thank you guys if y’all read this it was a pleasure doing business)
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August 2023 by David Barnes
Our experience was great. Jake Wimberly really made the experience easy and with no pressure. The vehicle was just what we were wanting. Kyle in finance was fast and answered all our questions about financing, warranty, etc. I highly recommend Sam Boswell Honda.
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August 2023 by Mandy Mack
We have bought several vehicles from Sam Boswell Honda. Everyone there is friendly and helpful, one of them being my son, Brunson. We are always treated with respect and never pressured. They are proficient in delivery and we are always out in a timely manner.Thank you again to Brunson and Renee for a wonderful experience, as always!
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August 2023 by Amanda Darty
Parker was extremely helpful in assisting my son and I make a purchase today on a Subaru Impreza. He gave me good information via text/email as I requested in the days before which helped me make the decision to travel 3.5 hours to the dealership. I have recently taken off work to go to other dealerships just as far to only find I was given bad info and wasted my time. Parker was informative and what he did not know, he was quick to find out. Everything he told me was completely accurate and we made the purchase. His honesty (and offering us snacks and drinks after our almost 300 miles trip) is greatly appreciated as my days off are few and far between. The finance department was also quite helpful and explained everything thoroughly. The dealership is well-run and very professional. We were in and out in a couple of hours. Thank you guys so much!
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July 2023 by Kristine Mcneally
My mom and I stopped by just to look around. We weren't swarmed with salesman as soon as we stepped out our vehicle (which has happened at other places). I have to say this was the smoothest process. The customer service is Amazing. Roger and Billy made sure my mother was comfortable and she got exactly what SHE wanted. They guided us through every step, made sure we understood everything that was going on. Renee in finance was on point. She knows her stuff and you wouldn't even guess how long she has been in that position. So, I just want to thank you all for making this experience so pleasant. Oh and I guess I should mention their prices are very fair, and they have a variety of vehicles to choose from.
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July 2023 by Jared Eastman
Friendly sales, not too pushy (just a few times trying to get financing through them), friendly technicians, large inventory. Took far too long waiting on the seemingly one finance manager to sign paperwork for purchase, over an hour, which was the one detractor.
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June 2023 by Marian S
Highly recommend Sam Boswell they offer great customer service! I had purchased my CRV there 5 years ago and took it to them to review the issue I was having with the AC blower . They had found a rodent nest and cleaned out the nest. Roy Daniels and the service department staff is a great asset to this business . I would trust them with my vehicle anytime
