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November 2023 by Joshua McCurry
Horrible coverage in Enterprise Al. I have to use my home internet to have service. TMOBILE and their coverage map is a lie!!!
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November 2023 by Kim Fountain
Mason was excellent in helping us with a problem with setting up our Apple Watch! He was very knowledgeable and understanding. Use him when setting up your plans, getting new phones, the whole nine! He will get you situated quickly and correctly.
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November 2023 by Kathy M
Mason was amazing!He is very knowledgeable, kind and above all professional. He helped me with the entire process of switching providers from start to finish. Was extremely helpful and efficient.Thank you Mason!
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September 2023 by JOTERIAN JOHNSON
Mason was so helpful and knowledgeable! I switched service providers and was struggling to get me numbers ported over. The activation line acted like they couldn’t find my account, but Mason had no issues finding the account. It was after five when we got there and he spent over an hour helping me to get all of my lines ported over, SIM cards and esim cards in, and didn’t make me feel rushed. Highly recommend this store.
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June 2023 by Amanda Payne
Service was great. Employees were very friendly and knowledgeable.
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June 2023 by Lashunda McCray
I finally upgraded my phone after 4 years. After talking to the manager Kassandra she was able to provide me with some more in-depth information on the phones I was interested in. She told me about her own experiences with certain phones and gave me great information between all the phones (all of them were great in their own way) which helped helped in my decision making. Thank you very much.
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June 2023 by taj williams
Mason and Cassandra, were very kknd and professional. They actually took the time to help me dissect my problem, and then gave me the best course of action ( that was beneficial to my wallet as well). Their knowledge is unsurpassed, highly recommend.
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June 2023 by Muritz Kobe
I had the pleasure of working with Mason when I visited the store. He had excellent customer service, careing for my needs and explaining everything in a clear and professional manner!
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June 2023 by Jessica Hakes
Shout out to Mason who fixed more problems on my phone than I knew I had. He’s friendly, professional & went above & beyond to help me in my time of need!
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May 2023 by tahdog 33
New T-Mobile customer. I was drawn in by a very good promo offer for the over 55 crowd. I dealt with 2 different employees on two different days. Spencer on my first visit was great and did a nice job getting me all set up. Then due to my own technical incompetence I had to go back the next day to get help trying to set something up on the phone so I wouldn't mess it up. Mason helped on that day and just like Spencer the day before was very helpful, very knowledgeable and very friendly. So far, as a new customer, I've been very impressed by the service and employees that work at the Enterprise T-Mobile store. I feel confident that my decision to go with T-Mobile is a good one. Thanks again to both Spencer and Mason for spending the time to get everything set up right for me!
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May 2023 by Sasha Matt
T-MOBILE is continuing to STEAL FROM ME BY CHARGING ME FOR 2 EXTRA PHONE LINES THAT I DO NOT HAVE.I SPOKE WITH CUSTOMER SERVICE AND ITS STILL HAPPENING. Their customer service has gone down the drain. They are terrible
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April 2023 by Tonya Howell
I went to T-mobile in Enterprise ,Al to purchase a phone and change from my recent provider to T-Mobile and I’m so glad I did. Mason was the most kindest and helpful person ever and I had complicated issues getting my old carrier to change my number to T- mobile but Mason was able to make calls and get it all straightened out for me and he was so patient and I had to ask him so many questions and he took up time with me and made sure everything on my new phone was set up and working perfectly when I left. Everyone working there was so kind and helpful. I wish I would have started using T-mobile years ago, my service picks up perfect and better than it ever has and I will highly recommend T-mobile in Enterprise, Al to all my family and friends.
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April 2023 by Donald Joshua
Great store took a couple days to get out of this plan but they helped me
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October 2022 by Stephanie Vagnozzi
The employees here are incredible and super knowledgeable and personable, they always solve whatever problem I bring to the table
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April 2022 by Pia Lee
Had trouble connecting my new Samsung S22 Ultra to my android auto, Kasandra spend the time and got it working. It was not easy, but she never gave up. Totally blown away by the care and support. Kudos to her and the whole team of professionals there.
