-
June 2024 by Maribel Murillo
Excellent attention
-
April 2024 by Olivia Michelle Castellanos
The people at the store are great, however the Internet service has been absolutely horrible . Also, they do not credit your account unless the outage lasts 4 hours. Well, when the outage is 2 hours long every 6 hours, they're just commiting theft at that point. Again, nothing to do with the nice people at the store, the Internet and trouble shooting is just abhorant.
-
December 2023 by John T
Kind of far out of town. It was open during lunch.
-
July 2023 by Patricia Norton (Pattie)
Staff was very helpful, friendly and patient.
-
July 2023 by Tienda Bernabé #3
Spectrum is the worst company, unfortunately it is the only one in the area where I am.
-
July 2023 by Dwight Lloyd
Be forewarned. If you move and get a new account don’t expect that Spectrum can or will move your email addresses to your new account. Although Spectrum told us our email accounts were moved and attached to our new account it did not happen. No warning notifications of cutoff will happen either, even if your email shows recent activity. If you follow Spectrum’s online instructions to try an fix your email then you will lose all email history. Apparently Spectrum purges accounts after two years of main billing account activity. We have had these email addresses for 15 years and then they suddenly stopped working. A notification to the email account would be a simple step but apparently too simple for Spectrum to do. Tech support nor customer service could help.Very unhappy!
-
May 2023 by Pattie N
Staff was very helpful, friendly and patient.
-
December 2022 by Donnie Anderson
Worst service I have ever had .
-
January 2022 by Pebbles Hicks
Spectrum Service is awful. The outages are on a consistent basis which disrupts working from home and of course the company never offers an inconvenience discount.
-
January 2022 by Mark Miller
Well the year 2021 SPECTRUM outages way to many. Here it is the 4th day of 2022. I cut the cord with SPECTRUM!! Very pitiful service!
-
December 2021 by Dorothy Morris
Do something for your customers. Implement something that will automatically credit a portion of the customer’s account for continuous outage. Lowering your cost would also help.
-
December 2021 by Channing Byrd
The service was great when we first switched over. Now, we have weekly outages that interrupt work and when it is working, it buffers a lot.
-
November 2021 by Tim Shirley
Unreliable service at a very high price. No compensation offered for the frequent outages.
-
September 2021 by Veronica Horn
Poor service internet service always go out service not good bill to high when your internet connection is not working and it on them your bill going to be the same no discount are nothing ? poor poor service
-
July 2021 by Eric “EL Duderino” Mitchell
Wonderful staff and exceptionally clean
