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July 2023 by LeDerrious Coleman
Awful customer service!
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July 2023 by Sylvester Giles
Good customer service
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May 2023 by Neal Istylz
Horrible Customer Service
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January 2023 by RJ Quick
Do not play yourselves and open any type of account with PNC Bank… You will prosper more and have a much more enjoyable experience with a credit union.
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June 2022 by Bianca Robinson
3 ATMs and only 1 operating.
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April 2021 by Marcus Nelson
This location is horrible. Established a legitimate business account. Met all the requirements. Mailed a letter weeks later that they’ll be closing my account due to a reason that has already been resolved. Lack of detail to my customer service needs. No phone call. Only to be met with “NO ANSWERS” with proof. When I say disappointed. Established a business account with the very institution that cause the confusion to address any questioning of my integrity.
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January 2021 by Nicole Keith
The bank manager was very rude and was not trying to actually help the teller, but instead of helping didn't care whether I remained a customer or not. She told the teller to just withdraw my money and send me on because she didn't want to deal with my problem.
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October 2020 by Jeanette Wren
I only have been going through the drive through. The wait in line for a teller is way too long.
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March 2020 by Kim R.
I went to cash a insurance check from a settlement. It was BBVA check.The cashier said that Company that issued the check did a stop payment on the check. This check I tried to cash had just came in the mail the same day by FedEx. The cashier never called to verify if the check was good or not. All the cashier did was go and get his manager. They was not helpful at all. I took the same check that BBVA said they had a stop payment on it and cash it at Walmart. If you dont want to help your customers you need to find another job. They lie to be about not being able to cash a insurance check. Kim
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December 2019 by Jeff Marks
Everyone is great. Friendly. Professional.Um... that's Burger King.
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September 2019 by Chantale Summerville
I come here strictly because of work. Every single time I come UNLESS I go to the night deposit, I wait upwards past 10 minutes. Most of the time I'm not even sure what the issue is. I've worked as a teller and seriously can not fathom why as a drive thru attendant you aren't capable of answering two cars at once. I arrived around 1:10 and didn't leave until 1:22 and I only had one small deposit (under $300). Why??
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November 2018 by ABDUL H BAH
I hate this bank, they got like 2 people working there, then the leave you waiting. I been in there for like an 1 with no service.
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October 2018 by Shunta in Alabama
The customer service sucks. They have bad attitudes and it's always a problem every time. I have been at this location.
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May 2018 by Tatanisha Williams
Ms.Tanya Nero was amazing very informative,she talked to us about all the things Compass offers ,we are enrolled in so many different things that are beneficial. Not to her customer service was off the scale and everytime I go in there she's always smiling and ready to help me. ilI' be back to set up accounts for all my grand kids. Thanx for everything .