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January 2024 by El from Alabama
I went in to the Fairhope Sherwin Williams a few days ago to have a color I liked tweaked. Gretchen was able to help us, and I was so impressed with her willing attitude and her knowledge of color. Once again Sherwin Williams confirmed to me their level of excellence. I just can’t buy paint anywhere else. Superb customer service.
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August 2023 by Brian R.
Absolutely terrible service, terrible selection, especially when I order 4 gallons of their emerald online and it shows stock around 6:00 AM. Get a call around 10 telling me that they don't have the paint. They will have to get it from Foley and it will be around 1 before it is ready. Never got a notification telling me is ready. Went up there at 5 and was told that Foley had an incorrect count and that they do not have my order. There is no value in this. I actually hate their paint anyway, but because contractors used it in my house before I decided to stick with it. The value is not that great either. $100 for a gallon of paint that says one coverage and it takes 3 coats. Nope no value, no inventory. You're a paint store. You should have paint in stock, not one but two stores. I will NOT visit this location again. If I have to drive to Pensacola to get my paint, then I will. People need to stop doing business here.
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July 2023 by Bzh111
Love everything about this business. Stellar customer service and they're open on Sundays!
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March 2023 by Gary Boone
Worst possibe customer service in HISTORY. Came in to pick up several samples so I could pick a color/stain to use on wood. No QTS available, only available in a Gallon sized at $60 per. Flipn Joke and pathetic to expect customers to spend nearly $200 for samples and then come back in and purchase products. If you want to get taken advantage of and feel like giving money away then this is the store for you. Otherwise this place is a JOKE and a RIP OFF
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October 2022 by Timothy OBrien
Just left today, both workers were extremely helpful and friendly, thanks!
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July 2022 by lisa taylor
Slow service, even after ordering and paying online.
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February 2021 by King Doc1972
Very helpful staff. Knew what paint I should use for my project. Gave me best deal around
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January 2021 by Paula
Such a wonderful experience! Service was friendly and fast. Sales associate was knowledgeable and courteous. Paint match was perfect. And the price was right!!
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January 2021 by Mancel Louallen
Always the best place to go for all your painting needs and friendly serivice
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November 2020 by robert darnell
Incredibly helpful and friendly. My wife and I had several questions and they answered them with detail that was very helpful. Good prices and usually can catch paint on sale.
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November 2020 by Marshall Webb
I’ve always had great and knowledgeable help at this store. Yesterday I was helped by James. Phenomenal knowledge and service! Thanks again for all the help with my projects.
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October 2020 by Teri Odell
Very helpful staff and great products for a good price. What's not to love!
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September 2020 by Spear Hamby
Great customer service and product quality. They matched my color perfectly!
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July 2020 by Delores Morfin
Sales associate was knowledgeable and professional
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June 2020 by Kathryn Eggers
Courteous and helpful staff and felt safe with curbside pick up.
