-
February 2024 by Donna Bailey Franks
The receptionist is very rude and disrespectful when u call and ask about bringing your animal in to be seen she ask if they have ever seen them before and if u say no then they will refuse to see them and will not even make u a appointment to become a new patient. How can u become a new patient if they will not make u appointment to become a established one. This was not the first time we have called or went by their office and the receptionist was very rude. I hear the Dr is very professional but I will never know because of the receptionist. We had called because our cat had got hit by a car and both legs were broken and was told by a retired veterinarian to call them to have our cat put to sleep the receptionist ask if we had brought them there before and I said no and she said let me ask the Dr and came back on the phone and said u need to call the other veterinarian's office in town or the one in Hamilton or Haleyville. Being rude to a aminal's owner when they are upset anyways vecause they are fixing to lose their animal and then to be talked to so rudely is very uncalled for and unprofessional of the receptionist!
-
December 2023 by Ashley Dozier
Called because my dog was hit by a car and they told me they couldn’t see her because she’d never been there before and I didn’t have an appointment- no I didn’t plan on my dog getting hit by a car
-
November 2023 by Alicia
Called because my dog needs her shots. Said they wasn’t taking new patients?? Said my 4 month old German shepherd was too big they couldn’t lift her when she was grown.. I’m so confused.. I thought vets cared about the health and wellbeing of all dogs and cats.
-
August 2023 by Nova Needham
Do not call in case of emergency!!!! My dog was attacked by a larger dog and they told me to call her vet - that's two hours away !
-
July 2023 by corbin Berryhill
I took my dog up to the animal clinic the and cause he had a cut on his neck and because we took him to another vet and they were close so she said I can't see him
-
June 2023 by Patrick E
Not taking new patients....Act like their doing you a favor just to answer the phone
-
April 2023 by Stephanie Albright - Author
Dr. Meredith is awesome! She and Robert both love animals and it shows in their care of them.
-
February 2023 by Vandy Doss
Dr Meredith, Mr Robert and Denise are the BEST!!Can’t ask for better care.They treat your pet like their own.We love them !!!!
-
November 2022 by Liza S. (L)
They saved one of my cat. They are reliable.
-
October 2022 by STACEY W
My ten year old Boxer started having seizures out of nowhere and had 6-7 during the night. He slept most of the following day and then around 4:20p.m. started seizing again. Terrified and frantic, I called and they allowed me to bring him right in. I was beside myself with worry, exhaustion and grief. Robert and Dr. Newton were wonderful! She did bloodwork and assessed him for well over an hour. She prescribed medication and gave me direction of what to do next. This is him a week later! Playing, happy, and no seizures so far! I cannot thank them enough for everything they did for me and my baby! We love y'all!
-
July 2022 by John Pinegar
Doctor Newton is a wonderful vet who you can tell truly cares.
-
May 2022 by Lori Buckley, APRN,FNP
They give me peace of mind! I know my fur baby is well cared for and they are there every time I have a question!! Amazing!!
-
May 2022 by Alanna Stephenson
Love this place for our pets. The vet is so awesome and she loves her job!!! All the ppl that work there r so nice!!!
-
May 2022 by Randy Frost
Best Vet around. So good to the animals
-
January 2022 by Ashley Hudson
Front staff is beyond rude. Our normal vet is closed so I went there. There was no one in the parking lot and no one in the clinic, yet they refused to see my cat that can’t put any weight on her foot because they work by appointments only. I understand I didn’t have an appointment but emergencies do happen. The lady told me I couldn’t make an appointment or leave my cat for treatment.
