-
November 2023 by David Kerr
Sold me a terrible tire two weeks ago and when I went to get another one “under warranty” he said I was scamming him like sorry bud I’m not a con artist you are everyone please stay away from here worst service ever
-
September 2023 by Damien Gavin
Decent place for used tires with really helpful staff
-
September 2023 by Mario Anderson
Went in looking for used trailer tires, the manager was so rude. The sales associate that was helping me simply asked him if they had a set in stock. He smugly replied, "You're going to get that question 15 times a day, we don't sale no USED trailer tires". My goodness does the sign not say USED tire giant in front? I've purchased tires from here before but, never again.
-
July 2023 by Dale Krebs
My go-to used tire store. Good for single tire or a whole set. Wide range of sizes and conditions. I always check here first and have never been disappointed
-
July 2023 by Ashton Keeton
He put the wrong size on my husband's truck a few days ago, they have warranty on the tires my husband showed the warranty. The owner then told him not to come back to his establishment and hire a lawyer. My husband never even mentioned a lawyer he just responded and said okay he wouldn't be back.
-
July 2023 by Amber Hardy
Good prices and quick service but staff smokes inside so I can't be there long without getting a migraine and can't bring my son with me.
-
June 2023 by Shonna Clemmons
Went here to get a tire patched when I came in the girl at the table was asleep and appeared to be on drugs. It was very unprofessional! The male I spoke with was rude also not even acknowledging me when I was telling him the issue with my tire. My first and last time coming here!
-
June 2023 by Michael S.
the absolute worst business in town for honest and trustworthy employees and store owner, they lied abput the quality of the tire to ensure I bought a bad product. The tire was sold to me damaged which put my life and my family lives at risk without a care in the world. Their shady buisness practices were so easily done that it is absolutely disgusting how a business owner in Florence Al could treat locals who only tried to support locally owned businesses. I tried to return the tire on the simple fact that I was lied to in persuasion to get the tire. They do have a no return policy but that should come only when the sale starts genuine and honest. This situation was much different and I felt since I was lied to I should be honored a return. But I wasn't. Do not shop here!!!!!! Terrible disgusting people!!! Your family is at risk when you consider this business.
-
April 2023 by Vector 351 (Vector351)
These guys really help me out of a very sticky situation when my wife's car blew a flat tire yesterday. My insurance company's roadside assistance messed up the schedule pickup which would have left me stranded for several hours before a recovery vehicle could come out. Tire Giant had a new tire to replace the old one but when they learned of my issues with roadside. these guys actually came out to my location took the wheel off and went back to the shop and put the new tire on and came back and put it on for me at no charge and after hours!!!They will definitely be getting my business in the future!!
-
February 2023 by Shelley OKelly
Mrs Pat helped me with everything I needed. Their prices are great and the service is amazing.
-
February 2023 by Sterling Nail
Pat was friendly, helpful, and fast on the phone to look up what I needed and give me the best price of anyone else I called. Jay was a professional who wanted to make sure I was satisfied with the chosen tires and had them mounted and balanced quickly. Superb service. I will be back.
-
February 2023 by Tim Lamb
The people at this place are rude! The lady in the front wouldn’t let me look at the tire sets without asking every 10 seconds what I was looking for. I finally told her what I needed and she asked someone in the back for the tires I needed. They brought out 2 tires that were nearly bald with one of the edges almost worn down to the belts and wanted $45.00 each. The tires weren’t even worthy to put on a vehicle. Then I found a set that were about 50% tread and they were asking $699.00 for the set. I purchased a new set from another tire dealer here in town for $750.00 mounted and balanced.RE:- Your uncalled for response will be shared with the BBB and other search engines!!!No wonder your business is lacking!
-
January 2023 by Michael Battey
Like every business these days, short staffed, so had to wait for the single tire man to take care of two other clients. Worth it - got quality, new tires at a good price. Made a big difference in handling AND 15% better gas mileage!
-
November 2022 by Jalen Hammond
Perfect customer service the woman at the front desk is so awesome so as the guys in the shop . They fixed my problem in a matter of minutes I was very pleased to be referred to them ..
-
November 2022 by Phantom Hawk
Do Not use! I repeat DO NOT USE! I ran a flat tire a few weeks ago & could not afford a new tire (broke college kid). They were one of the few places that had my size. They then charged me $91 which was a bit pricey for a used tire. The tire then ran flat a week later. I called them & they said they would look at it because it was under their warranty. I went there this morning & they said I needed a receipt for them to look at it (they did Not give me one). Now I'm out near $100 & still had to replace the tire. Just go to Hines.
