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November 2023 by Matthew Tidwell
They gave exactly as good as they promised. Helped me keep my payment low, allowed me to make the down payment in 2 installments, and still got all the service plans included. Couldnt be happier with my car!
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November 2023 by Matthew Silas
I had an amazing experience at car mart. Sharlene was so great and so nice and very helpful every step of the way. She's your woman to see if you want a car. You will not be disappointed. Thanks to her I have a wonderful car for our family thank you so much!!!
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November 2023 by Heather Lovell
Wonderful experience buying a car from Charlene!! She listens, helps you find what fits in your budget, what you like and what you’re comfortable in and then the closing staff is also super professional and kind as they finish your purchase and get you on the road. I would recommend this branch and Charlene and the people she works with to everyone, hands down, every day! Thanks y’all!
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November 2023 by Nancy Hilton
I love Charlene. She helped me a lot. She done everything to help me she said she would. She is a beautiful caring woman. I love her. Ty so much
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October 2023 by Kasey McCollum
Charlene and Folanda have been amazing I totaled my car and with in that week I was in another one they have been amazing every one should come get a car from here they will help you get into a great car
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October 2023 by Richard Coe
Charlene and Q in the Florence office are amazing! They were so awesome to work with and this was an incredibly fast process. I would definitely recommend them to anyone!
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September 2023 by Shamiya N.
Everyone in the office was amazing, but Charlene? THE BEST! She made my experience so fun & worth it, & not like I was just a customer. She was completely transparent about everything, knowledgeable & had the best vibe! I’ve never been so happy to give away money & sign a guitar. Lol.
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September 2023 by Liz Sizemore
Charlene was amazing. We had a good time while deciding which car to get. We even got to sign her guitar.
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September 2023 by Katelyn Frost
They was super nice and explained everything as we went. Amazing experience and would definitely recommend them!
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August 2023 by Carl Blust
I ABSOLUTELY GET SO STRESSED BUYING A NEW VEHICLE, HOWEVER I HAVE TO SAY THIS, TODAY I PURCHASED A GREAT VEHICLE FROM A GREAT STAFF OF PEOPLE AND CHARLENE WAS THE MOST AMAZING SALES PERSON I HAVE EVER HAD THE PLEASURE OF DEALING WITH. SHE WAS PATIENT, FUNNY AND VERY KIND. I WAS TRULY BLESSED BY EVERYTHING SHE DID TO GET ME IN THE RIGHT VEHICLE. I AM NOT EASY TO PLEASE BUT DROVE AWAY SOOOO HAPPY. IF YOU ARE SHOPPING FOR A VEHICLE AND DONT GIVE THEM A CHANCE, YOU ARE MISSING OUT. BEST EXPERIENCE EVER IN A PURCHASE. WONDERFUL AND FRIENDLY STAFF...
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July 2023 by honey clarke
charlene and Q made my experience seamless and easy.there wasn’t a single roadblock they weren’t able to work around or a problem they couldn’t solve.they got me into a car the same day! :)i will definitely use again in the future.
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July 2023 by Ania Bby
Charlene was awesome I really loved her energy we walked out of there with a new car thank you
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May 2023 by Shelly Brand
Charlene made my buying experience stress free and wonderful! I would definitely recommend anyone that wants a great car buying experience to go to car mart of Florence! The staff are so friendly! This is my 2nd car buying experience here! Ms. Falonda does an exceptional job there as the general manager!
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April 2023 by Brenden Johnson
You will nearly want to file a restraining order with these people by the time they're done screwing you. The sales associate was excessively unpleasant and rude. I sat in the office for 4 grueling hours(despite being the only customer in the store) in silence and was shut down every time I tried to say a single word. This process is apparently the customary initiation for a simple test drive. Although I was initially told I was approved for several vehicles, I wasn't allowed to consider or test drive more than one vehicle. They attempted to break me down and force me into the one vehicle right away(specifically a 2015 Chevy Malibu with 130K miles and extensive cosmetic damages for a 17% interest rate at $737 a month with weekly payments over 3 years). Poor customer service, time consuming processes, and laughably high prices and interest rates are reasons you should run far away from this place and never look back. I went to Shoals Dealer LLC and found unbelievably better deals with every single car on their lot. I'm so glad I didn't allow these shady people to rip me off :).
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March 2023 by stetson farmer
Everyone was so helpful and helped me get exactly what we needed and wanted for a great price!! Ms. Charlene is PHENOMENAL!!
