-
February 2024 by Cornellvgggczaqwc NGH be S.C. crewed zse Randle
Cost of rental far exceeded style of car. Totally displeased with price.
-
December 2023 by Brian Veltri
Rented from here multiple times and have always had excellent customer service. Blake went above and beyond to help
-
November 2023 by Callie Holcombe
I use Enterprise a lot for my work trips. This location is great about greeting the customers and usually pretty speedy in getting their clients set up and ready to roll (pun intended). Thanks Enterprise for being a dependable business!
-
November 2023 by Arnell Austin
I hope I get his name right Jimmy was outstanding, professional, over the top,, very friendly,, in and out in no time...highly recommend
-
October 2023 by Maria C.
We rented a van and did they not only forget to pick up my husband but the inside was disgusting with something sticky all over the console. Then we come out the next day to go to our location and the back right tire is flat. I have been an enterprise member for at least 10 years and this was embarrassing. We have never experienced this in Fl.
-
October 2023 by Jem W.
Rented a vehicle for 4 days just to have transportation during fall break. The process felt too easy and I was scared of hidden fees when I went through their website and booked a car. But when I got there, the price was as is minus the extras you can opt out of. Of course I expected a credit card hold for surety on my part which is 300. Returning the car as is, the hold would be dropped soon.The staff was very kind and made the process easy. The time to check-in and get the vehicle was about 10 mins. And the car was up to my standards that I expect. My only issue is I drove for a Lil while and the car fuel light came on. I feel like the car should be given on half or full. I literally only drove to a store then home. And back to another store about 10 mins out and the fuel light came on. Then as I put gas in, I brought it back on half as you can't really guage to bring it back as is (as they suggested). It's best to top up fuel with good much in the tank vs having to go from empty to full.All in all, good experience and would use again.
-
October 2023 by Alisha Hollander
I showed up an hour before closing on a Saturday and Jimmie went above and beyond for us. Super great attitude that I wish every person in customer service possessed! We were having problems with our credit card and he was so very patient and kind. The SUV class I had reserved was actually out of stock and they called to let me know right away and I was ok with taking a smaller one. However when I got there someone had just returned a large SUV so they hurried and got it ready for me. Amazing customer service, easy return, thank yall so much!
-
September 2023 by Darron Craigo
Had a little bit of an issue with dropping vehicle off, but was taken care of above and beyond expectations. Excellent would 100% recommend.
-
September 2023 by Mike Kelly
First off, the reason for four and not five stars? Company practice of "supply and demand" rate fluctuation. I looked into a rental August 5th and 6th to try and plan ahead for a trip to my brother-in-law's funeral services to be there for my sister. Being on limited income and not yet knowing the exact dates I waited until I did to reserve. The rate for the cheapest, same class, car was $49. On Monday the 7th I got my dates and was shocked to see the rate had jumped to $70. I understand "supply and demand" but Enterprise knows how many cars they have in their fleet nationwide and unless there is some kind of catastrophic event to change that the overall supply is the same. As for local supply they have a general idea too. Fluctuations from one locality to another could be handled through some sort of commission between them or they could figure the average for a set rate instead of going up 43% in one day. If I have 25 of the same items for sale I don't jack up the price of the last one(s) because I knew already how many I had. Now if someone wanted to buy the 26th, the one I was saving for myself? Sure.Now, for the four stars. I wish I had gotten her name or Enterprise would include it or some other identifier(could be a number) of the representative that checked me in and out. For me it was the same person, a young lady. She made the rental process a breeze. She was very polite, efficient, and thorough. She acknowledged me while finishing up with another customer to let me know she would be right with me. That isn't that common anymore. Instead of having to ask for a ride somewhere she immediately asked me if I needed one even before she found out it was just across the street. Having had an ankle replacement running and jumping are against doctor's orders so crossing the intersection would have been challenging and dangerous. She deserves 5+ stars.I needed the best mpg I could get and had a choice between a Mitsubishi Mirage and a Chevy Spark. Priority number 2 for me was comfort for a bad back so I chose the Spark for the center armrest. The Mirage didn't have one. If you ever have the choice and mpg is your only concern I do recommend it.Rental agreement # ****61Ref # ****TJ
-
August 2023 by John Hale
First time dealing with Enterprise. I walk three miles from the auto repair shop to be told they tried to call me and won't have anything until the next day. I had zero missed calls. She said my number was in their system incorrectly. I check the app and it's correct. I said "Tomorrow is fine, what is the price difference?" I was told it would be better to do it on the app". I go to make a reservation and for the next day and it's only $2 cheaper. I guess it's OK to make people walk or pay for an Uber to be told you dont have a car someone reserved in your system. And the employees offered no solutions and couldn't be bothered.
-
July 2023 by Mrs Wilson
Super easy to rent a vehicle. They are the best when considering renting a vehicle. I will always use enterprise for my future rentals. Vehicles are clean and they have a nice selection.
-
May 2023 by Mike Wesson
Enterprise did a great job! After my wife's wreck we needed a rental very quickly. Enterprise had us in a car and out the door within 10 minutes. It was a good clean midsize car and drove well. We returned it the next day with a speedy check-in process. Will definitely use them again
-
March 2023 by Nola Fitts
I love traveling in the Dodge ram pick up truck. It is comfortable easy to handle and the mirrors help you to see forever what's behind.I feel very safe in that Dodge Ram Pickup truck.
-
February 2023 by Ahren Oskian
Great people, very dependable, one of the best run businesses in Florence!!! Wendy and her team are incredible.
-
February 2023 by Laura Holt
Excellent service. John is the top of the list in service. Every business needs someone like him.
