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December 2022 by Jessica Bolton
We had such an amazing experience using First Federal and working with Angie Ball! This is our second time using First Federal all the way from Nashville, TN. Angie and the entire team demonstrated flexibility and availability. They always were helpful when I had questions about my loan and made everything very clear to us. I recommend them to everyone here in Nashville and in the Shoals.
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December 2021 by A W
Cyndee was very helpful and was there to answer any questions we had throughout our mortgage process.We would definitely recommend her to anyone looking to buy a home! ?❤️
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December 2021 by Donna Dixon
I was referred to Susan Beckett by my realtor Kelli Lambert. I had been working with Kelli for several months and she not only found my perfect home but she also sent me to the perfect lender as well. I was amazed at how quickly Susan responded and provided an approval letter for my realtor. She made the entire process quick and painless. She was a joy to work with. I will absolutely refer no other lender to friends inquiring about a move to the Florence area. 5 STARS!
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December 2021 by Sandstorm 9514
We loved working with Cyndee Oliver! We had a few setbacks but she definitely helped us through it all!!We always hated having to come in to the office for anything because the lady at the front desk is super super rude.
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December 2020 by Jon Landry
We were referred to Susan by a friend and couldn't be happier with how smooth the process went. The first time we contacted her was on a Sunday afternoon and she provided us with a pre-approval letter within a couple of hours that same day. Anytime we had questions or needed something from her if she didn't respond immediately it was always the same day. Would definitely recommend Susan and First Federal to friends and family.
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December 2020 by Ethan Carver
I can’t begin to express enough gratitude for Susan and her team! They were professional, responsive, and tremendously helpful. As with any house buying process, there were several hiccups along the way, and Susan and her team handled all of them with ease (well...at least it was easy from our end - I’m sure Susan and Co. had to jump through some hoops!). I can’t recommend them enough for your lending needs.
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December 2019 by Stacey
Well this group of ladies helped me years back and I would/ will use them again. They were definitely in my corner. They know their stuff and they mean business.S.
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December 2018 by Kelly Pratt
Susan was absolutely amazing to work with. I would recommend and refer anyone I know buying a home to talk to Susan.
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December 2017 by Rhonda Bedard
Susan was incredibly helpful. She walked us through a process we were not familiar with and did it with professionalism and patience. I would not hesitate to recommend her.
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December 2017 by Robert Tyree, Sr.
Working with First Federal Mortgage was great and made the processing of purchasing a new home a pleasant experience. I would highly recommend them to anyone looking to finance the mortgage of a new home.
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December 2017 by Jason Parker
Susan and her staff are the utmost professionals. They will work with you to find financing that fits your needs and are great at getting loans to closing as fast as possible.
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December 2017 by Bill Willis
Susan is great and very helpful. I would definitely recommend her services
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December 2017 by Katie Bunge
My husband and I used Susan Beckett as our Mortgage Broker during our first home purchase. She provided amazing customer service. Buying a home can be a very stressful and intimidating process, and she took the time to explain everything to us and graciously walked us through the process. I highly recommend her services and plan to use her again if we ever purchase another home.
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December 2017 by Judy Young
The lenders with First Federal Mortgage are among the best in the area. They follow-up with the realtor letting them know where they are in every step in the lending process. The clients are always happy with their lender and there are never surprises at the closing table. I highly recommend First Federal Mortgage if you are thinking of buying a home. I have personally used Susan Beckett and she is smart, knowledgeable and available - even on weekends.
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December 2017 by Emily Hinton
Susan Beckett and her team at First Federal Mortgage are the best at meeting your needs for a home mortgage loan! We have used her multiple times in the past. With each experience, they have been quick, efficient, and organized in the lending process. I would HIGHLY recommend them to anyone looking for a lender!
