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March 2024 by Mariah
At iStorage, Crystal Newingham stands out as a true asset to their team. Her expertise and dedication shine through in every interaction. I recently had the pleasure of working with her, and I was blown away by her professionalism and attention to detail. She went above and beyond to ensure my storage needs were not only met but exceeded. Crystal's commitment to excellence is truly commendable. I highly recommend iStorage, especially with professionals like Crystal on board, for anyone seeking top-notch service and results!
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January 2024 by Terry Richardson
I used Corey Richardson at iStorage Florence Blvd, Florence, AL. He was very professional and extremely helpful in determining and meeting my needs. A 5-star facility. Highly recommend.
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November 2023 by Mike Marks
Cory Richardson of iStorage of Florence was very helpful in securing storage for my concession trailer. If I need storage again, iStorage of Florence will be my goto storage facility. Thanks Mike Marks
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October 2023 by Vance Vigna
Quick rental process. Cory was great!! Only drawback was I wanted to pay for a year and was only allowed to pay for 6 Months. Other then that, everything was great.
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October 2023 by Cullen Kehoe
Cory was super helpful. Facility is well kept.
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June 2023 by Greg Curvin
Quick, fast, and friendly service from Cory. Nice location and very good price.
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June 2023 by Chris Lee
Corey was great!!! Clean environment and was very knowledgeable about the process. Thanks Corey!
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April 2023 by Stuart Sockwell
The staff is extremely accommodating and friendly. The rental process is quick and painless.
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March 2023 by Kelli Pitts
Corey always goes above and beyond to be helpful and patient. Great customer service and really great secure facility. Never had any issues whatsoever!! You get what you pay for!
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October 2022 by stephen miller
Very Happy with the service and the gentleman that helped me was very personable and friendly.
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September 2022 by Mitzi Dowdy
The facilities are keep clean. The staff is very courtesy. The renting process is simple and efficient.
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August 2022 by Kerry Myrick
Cory Richardson was patient, knowledgeable, and kind. He made renting two storage units quick, easy, and stress free. I highly recommend iStorage Self Storage of Florence, AL.
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August 2022 by Janvier Snow
The agents are great but I'm not parked on pavement I'm parked on gravel ☹️
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June 2022 by Jonathan Smith
Was supposed to receive a refund almost 2 months ago. Corey says it takes a while to get a refund on a check but it doesn’t take that long. Renters beware they will lie to your face.
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October 2021 by Todd Schoener
Would give them 0 stars for customer service and integrity. Been waiting almost 2 months for a refund on a storage shed we paid in advance. People in the office constantly telling us we'll get our check in 2 weeks and it's been 2 months. Still haven't received any money. When we emptied our sheds our next month's lease had just started and they told us we would get a refund on that also. Then they turned around and said sorry, you're not getting any money back on those sheds. Says it's in the fine print which it isn't. So we've accepted the loss of that money but they won't refund the other shed we paid four days before it was due. If you rent from these people, be prepared for them to tell you one thing and do another. They should be reported to the better Business bureau for stealing our money but I think maybe that'll be my next step
