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March 2024 by Jon
Tara the DM called me to manage the store. Never called back and the store’s still there months later. Pick your poison.
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December 2022 by Ixchel Gonzalez
I went asking about a shoe. I asked this one girl about a specific shoes, she said “I don’t know” very rudely and walked away.
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September 2022 by Nyles Asher
Super friendly staff! Overall an enjoyable experience. I do not remember the two people who helped me, but they deserve recognition!!! I will 100% be coming back to this store.If you’re from Florence, AL and reading this, definitely consider buying your shoes from this store! I have never had a bad experience with Journey’s
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July 2022 by Joey Fraime
Very helpful staff! Considering my shoe size was expected to not have anything to fit me, but they were very courteous and brought out what they had in the back! I would patronize this place again in the future if they happen to get shoes in my size.
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November 2020 by Lori Fretwell
The last 2 managers of the Journeys store in Florence, as of November 2020, have been absolutely incompetent to do their job. They are both immature, create a drama filled atmosphere and are very irresponsible. Journeys upper management and Human Resources need to do a better job at hiring qualified managers to run their store. I will never shop at this location again.
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October 2019 by Katelyn Jones
The 3 guys that were working last night were the sweetest and most helpful people I believe I have ever met! They are great workers! They deserve a raise!! Lol. Just saying. Great customer service!!
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October 2019 by Emily Mulder
I liked it nice shoes selection
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July 2019 by Central Florida Pickers
Kenzie was just a breath of fresh air in this community. We didn’t even want to purchase anything but it’s hard not to buy something from someone so sweet. People and companies need to take notice and stop by and see how customer service should be performed, Dillard’s I’m talking directly to y’all
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October 2018 by Kaylee Walker
The woman who helped us today, was the sweetest person I've ever bought shoes from! She talked to my daughter, who was getting bullied over her shoes, and went above and beyond with her helpful kindness! Thank you so much!
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September 2018 by Ryan Williams
Always a diverse selection!!
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June 2018 by Alison Mcwilliams
Love em
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February 2018 by Nevaeh O'Dell
Friendly cashiers