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April 2024 by BETH Dawson
Fast and friendly service.I've had an account with Listerhill for over 20 years, and I would definitely recommend it to anyone.
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November 2023 by Sam O.
i heard these guys are WAY WORSE than this Chase banking guy. Every time i go Chase thay treat me right.
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October 2023 by Keith L.
they increased my stepson's payoff amount by $1000 on his loan a week after he called for his payoff amount. It seems to me they want to nickel and dime their customers.
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May 2023 by Jj Dd
You have to be on the phone for 30 minutes per Listerhill that you call to even get ahold of someone that likely can’t help you
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January 2023 by Bo Giles
Ive tried since 12-28-22 to call and make a payment like ive done for the past months. No answer! Then had a person answer and say they could not take my payment because it was like a ghost town in the building..NOW my payment is late and a late fee is is added. Im disabled and this is the only way to pay my bill..ive never been late. Today is Wedsday 01-03- 2023..still NO ANSWER! VERY DISPLEASED AT THIS COMPANY.
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June 2022 by Phillip Jhin
Have done business with Listerhill Credit Union for over 40 years. House mortgages, vehicle loans, and daily use. Good hometown banking.
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April 2021 by Carolyn Browning
I’d like to give a big shout out to Kim Walker at the Hough Road Branch. She made getting my car loan a breeze! She got my information over the phone and through email. She quickly got me approved and in a matter of an hour or so all I had to do was go pick up the check! She was friendly, responsive to my needs, and got me exactly what I needed. Thanks, Kim!!
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April 2021 by Jack Rowe
Generally l have a great experience...but this is when l am physically at my branch. Today, l tried the phone . No one answered after 20 min on hold l gave up
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December 2020 by Jeff Morrow
goes above and beyond for their members.
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March 2020 by Tony Bush
Over a decade banking with Listerhill and nothing but positive experiences.
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September 2019 by Heather Swann
What’s not great about Listerhill Credit Union??? Member-owned, lowest interest rates in our area, superior member service, and cutting-edged technology. LCU is #1!
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August 2019 by Danny Vines
Our card was stolen. Fraud department was supposed to refund all of the money that was stolen plus the $500+ in "courtesy fees" that were charged for each transaction at $29 a pop (which btw we tried to opt out of a week before and were told we would need to come do it in person... not sure why; probably because it was inconvenient for us to do that since we moved from the area and that's how they make most of their money). Never had this kind of problem with any other bank and I've had a few. Now they sent our account to collections for $800 and screwed up my credit without any contact from them. Last we talked to them they were fixing it. Go anywhere else in the world for banking. This was a simple checking account by the way. Not any kind of loan.
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June 2019 by Harley Butler
Love the friendly service and fast!
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March 2019 by c mitch
This Credit Union is an absolute nightmare to deal with. I went once to transfer money out of wife's business account to pay taxes. Would not complete transaction because they said my name was not on account. What? Visited Hough rd. Branch and the manager said she didn't understand what was going on because it showed up on her computer I was on there and card was on file but teller's computer didn't show up. Took them over a week to fix it. Later, they refused an estate account for my wife's father and handed her a $44,000 check made out to his estate. She asked what are we supposed to do with this? Their answer? There is nothing we can do for you here. Within the hour, TVA Credit Union had us fixed up and operational. We closed our accounts and left. Best decision ever!
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January 2019 by Stacey H.
Always busy and treat all ppl the same respect and politeness.. Great staff that really try to be there for YOU and not because they have to. They are a great place to start any kind of account, for all ages.