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March 2024 by Bambi Darnell
Beautiful hotel. Nice, clean rooms, comfy beds. Great view from our room.
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March 2024 by Randy Cassel
Outstanding service and staff. We brought our little beagle along and the entire hotel fawned over her. Great stay.Thank you!Walkability: Great walking paths and views.
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March 2024 by Bruce Cooperman
The hotel is huge, plan to walk a lot. We entered our room and found an infestation of lady bugs. At least 30 of them all over the place. Hotel staff advised it is a growing problem. Possibly due to a large remodeling project in the hotel. We were moved from the 3rd floor to a ground floor room, that was not as nice. We were told that due to the remodeling and the insect infestation it was the only room available. After complaining to management, we were given a $100 credit - very nice gesture!The hotel is pricey for Florence, AL. We paid $449 plus taxes per night.Housekeeping also neglected to turn off an alarm set by the previous guest so at 5:15 am the clock alarm sounded.
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March 2024 by Brittney Hooper
Love that place
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February 2024 by Antonio Galarza
The best hotel in miles, also the lake view is great, so the swampers bar.
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January 2024 by Deivn Mcdougal
DevinDevin Devin
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January 2024 by Cathy Sumner
Very nice hotel. The folks at the front desk are very nice and helpful. The room was nice and we had a view of the dam. The bathroom had a separate shower which was really nice. We had dinner at the 360 Grille and it was fantastic! Ate at Swampers and it excellent as well. We'll definitely be coming back.Rooms: Very comfortable and clean. With a nice walk in shower.Food & drinks: Food and drinks was fabulous at the 360 Grille on property. We also ate at Swampers and it was very good as well.Noteworthy details: 2 really good restaurants on property, views of the dam, indoor pool, and a very nice spa.
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January 2024 by Amanda Ross
The staff are very attentive and polite. The atmosphere was incredibly friendly and inviting. I did not expect this from a major hotel. These folks are doing something right.
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January 2024 by Abdellah Hamma
Excellent hotel.to improve: The kitchen ..............It's horrible how you can't eat well in the US.Otherwise the rest is excellent:- Room: excellent- Service: very good
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January 2024 by Scott Burbank
I have been to this hotel many times for work but this was my first trip for vacation. The hotel staff were awesome and very accommodating. I was here for New Year's Eve and it was very full. Other than the hotel having some cosmetic issues which are currently being renovated so will help to have the hotel updated. I had a great experience and look forward to going back this coming June for another event.
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December 2023 by Austin Holt
This I'd haft to say is one of the nicest hotels I've stayed in with its walk in showers an 2 restaurants on site and Extraordinary views and very polite and friendly service!
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December 2023 by Tony Pool
A very good quality hotel. Comfortable room and clean and comfortable bed. Good restaurant on site and in the hotel.
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December 2023 by Silver Dollar
Our room was lovely and the atmosphere was perfect. I highly recommend to everyone!Rooms: BeautifulNearby activities: Plenty of stuff nearbyWalkability: Plenty of room to walk and not have to worryFood & drinks: I was completely satisfied
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December 2023 by Sarah Horton
Easy parking and great location. The rooms are pleasing and comfortable. The spa is a great place to unwindFood & drinks: Swampers is fantastic. Love the live music
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November 2023 by Craig Gaddy
Great place to stay.Rooms: Clean
