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November 2023 by Brian Stern
Won't go back to this branch. Terrible customer service. Started out fine but then the person I was dealing with wouldn't return my calls and it was extremely frustrating.
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September 2023 by Eric Moore
Absolute garbage, do yourself a favor and bank elsewhere.
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June 2023 by marc butler
Region bank has started putting 10 day hold on all mobile deposits even if you have been depositing the same company check for months. I was told ,if I bring in the check Regions could tell me if a hold would be placed before making the deposit. That way I could take it to another bank. The local branches here in Florence,Al. are all great and this is out of there hands. So the alternative is go to another bank which I’m going to do. What good is bank that puts a 10 day hold on your paycheck every week. It seems like they maybe holding the money to drawl interest. This bank must be in trouble maybe they need a government bailout.
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January 2023 by Matt Williams
This location is downtown and has nowhere to lock your bike up at. This is a city with a large college population...Get up with the times regions. I shouldn't have to drive my car to go do business at the bank when I live downtown.And on top of that I waited 48 minutes to make a deposite that took 2 minutes. I canceled my account here.
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August 2022 by Google user
The atm never works correctly and they are slow as all get out. I waited for 30 minutes( at the window) the other day to deposit money.
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March 2022 by David & Allison Neal
The atm never works correctly and they are slow as all get out. I waited for 30 minutes( at the window) the other day to deposit money.
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January 2022 by lexie stevens
They literally never have change. Ever. I have been sitting in this drive thru FOR OVER AN HOUR. It is so ridiculous. I wish my job didn't use this bank at all. I have to use my personal bank account at another bank to get change.
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January 2022 by Michael Sherrod
I have been with this bank from the day they first opened. I am very happy with this bank.
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July 2021 by Isabel K.
They're always friendly and helpful, and go the extra mile to show they care. The service is fast and the location is convenient. Whether you are considering banking with regions or already do, I highly recommend this bank.
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November 2020 by Wayne T.
Do not use this Bank for obtaining a home mortgage. Not customer focus. Had to give them one star otherwise it should be zero.
