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December 2023 by Margie Miller
Very rude employees....one didn't even made no effort to acknowledge we were in the store....the other was very hateful. From other reviews here...this is an common problem at this store and coperate has no interest in solving the problem.
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October 2023 by Juan Restrepo
Today I went to buy a phone and I received terrible attention from a worker, she gave me a phone that I didn't ask for and added accessories that I never requested, she wanted a refund and she didn't want to give it to me, she clearly wanted the commission and then I try to blame myself, horrible service, what a bad saleswoman!
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October 2023 by AMBER LAY
Sara was very helpful and kind
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September 2023 by Jeanette Rocha
I love cricket in foley Brianna was amazing she helped me perfectly and created a email for me !! Definitely recommended not the Robertsdale one I am Latina and the people there are racists
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February 2023 by Rena Allen
Horrible Customer service. They are d*** as a rock in foley store. SMH ?♀️
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February 2023 by Amy V
Every time I go to the store the employees are snappy, snatchy and definitely NOT customer service oriented. I always leave disappointed and dissatisfied. If I had the option to switch carriers I would
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December 2022 by Greg Koontz
Just left the store after waiting for 15 minutes without even being acknowledged. 2 ladies working and both assisting one customer. Not a hello, will be with you in a moment or anything. Walked out hoping to her some audible response but absolutely nothing.
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November 2022 by Olga Medrano
best customer service I have EVER experienced. way better than Robertsdale cricket. will be coming to Foley cricket from now on
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September 2022 by Charles Miller
If u don't buy a case and an extended warranty...they give u ur phone w nothing transferred into it. Good thing I brought my ta BB let w me
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April 2022 by Pat Grant
Quite an experience! Having very little experience with newer technology - in fact I would rather have a tooth pulled than change phones!! I visited the Foley location and was amazed at the great professional (and very patient!) help from Morgan. She helped multiple customers simultaneously and with great patience. Great Job! Very knowledgeable - understood my needs, suggested various solutions and held a brief "training session" to help bring me up to speed. Happy with the results!
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April 2022 by Andy Carbajal
Makayla is the best. She is very patient with me as well
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February 2022 by Melissa Root Salmon
This was my first time to visit a Cricket store. We pulled up and the two girls who were working had very loud music playing outside from a wireless speaker.As I approached the store, one walked up to me, blocking the door, and rudely said, “Our internet is down, do you need to pay a bill or something?”I told her what I needed help with my hot spot box. Still standing in front of the door she, said let me see it. She literally didn’t want to go into the store to help me.I finally walked around her to set my bag on the very first counter I came to.She tried to tell me the only way to use my hot spot was to plug it into my computer with a cord. ? no.I continued to try and explain my problem.Finally, the other girl said, it sounds like you need to submit a warranty claim. I’d be happy to get you that number.She was extremely helpful and most importantly, kind.When I got back to the truck, my husband who had stayed in the truck could even see how rude this first girl was being and couldn’t even hear her.I don’t understand why not having internet would effect your ability to be kind to someone and help them.
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January 2022 by Alan Mendoza
Makayla and morgan are phenominal they go above and beyond for me thank you
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November 2021 by Karen Crocker
Macala and Morgan were fabulous! We had excellent service! They went above and beyond to take care of us. I wish the service we got in Gardendale, AL. I will spread the word far and wide. Thanks again Morgan and Makala!
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October 2021 by Cuto Garcia
Morgan and makayla fixed my phone!!!!!!Bueno service
