“I see so many negative reviews about Pen Air but I never once had a problem with them!! I been with them for 9 years going on 10 years and they have been nothing but sweet!! I know some things in the comments they don’t know what some people cannot do nor help with. Members don’t know what goes on behind the scenes. Needing help w your account calling the 850 number to discuss your account want to speak w someone at the branch then go to the branch lol that simple no need to speak to someone at the branch for the same answer they’re busy helping people that come in. I know it’s your bank and all of that but it’s two sides to every story and working dealing with members they feel like you can do anything they need and it doesn’t work like that. Sorry just had to say something because the comments are ridiculous and most of them come from Karens. Its so rude how they treat a MSR sometimes when they can’t have their way that being said Pen air thanks you!! Most people that loves y’all may not rate only the people that have so much to say and can’t have their way, keep thriving and keeping up the good work!!!”
Financial Advising
“I see so many negative reviews about Pen Air but I never once had a problem with them!! I been with them for 9 years going on 10 years and they have been nothing but sweet!! I know some things in the comments they don’t know what some people cannot do nor help with. Members don’t know what goes on behind the scenes. Needing help w your account calling the 850 number to discuss your account want to speak w someone at the branch then go to the branch lol that simple no need to speak to someone at the branch for the same answer they’re busy helping people that come in. I know it’s your bank and all of that but it’s two sides to every story and working dealing with members they feel like you can do anything they need and it doesn’t work like that. Sorry just had to say something because the comments are ridiculous and most of them come from Karens. Its so rude how they treat a MSR sometimes when they can’t have their way that being said Pen air thanks you!! Most people that loves y’all may not rate only the people that have so much to say and can’t have their way, keep thriving and keeping up the good work!!!”