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February 2024 by Weimus Diaz
I have purchased plenty of shiny things for my wife at the foley and Daphne Kay and we always have the best customer but my guy Desmond is top notch!! very knowledgeable and super friendly and will take care of you you like royalty. Go see Desmond he will not disappoint ??
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February 2024 by Charlotte K. Kinkade
Delivered as promised.
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January 2024 by Jennifer Tate
Carol went above and beyond for me! She was so kind and welcoming. I called her store location prior to going to look for a certain item. She was so sweet and helpful on the phone. I traveled 45 minutes to her location instead of 20 minutes to the closest location to me purely because of her outstanding customer service. Carol is great!
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December 2023 by Reina Anderson
Haley is one of the Associates that works for Kay's, she has made our experience delightful and personable. Everytime my husband and I walk in she has been very helpful and does it with a great attitude she genuinely cares. She doesn't push things on us that our out of our price range and is patient, she always offers to clean my jewelry when we leave. Thank you Haley for your outstanding customer service/experience. We are a forever a customer.
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October 2023 by W M
Desmond resized my Citizens watch. He was extremely patient and helpful! They have a great selection! They also help collect donations for St. Jude’s! Great Job! Everyone was so Nice!
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October 2023 by Elise Johnson
Desmond went above and beyond for us! We were looking for wedding bands and he gave great recommendations. Working with him was amazing and the process went so smoothly!
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April 2023 by Chloe Aaron
Laci and her team are INCREDIBLE. I got my fiancés engagement ring and band from here. They work so well with their customers and was able to custom make her band within 2 weeks before our wedding day and got it back in time! Couldn’t recommend them more!
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April 2023 by C Brown
Great place to shop for all your jewelry. Staff is amazing.
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December 2022 by Alma Reyes
Best experience is always at Kay
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May 2022 by Cherry Nuggets
Are you in need of a fake ring that cost $1400. This is the place for you!
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May 2022 by Angela B
My partner and I went in for a simple cleaning of my jewelry, and walked out with an engagement ring. I love the environment I walked into, I was met with a beautiful smiling face (her name is Hannah and she is an absolute queen) who was very attentive to our presence and needs. I truly felt like I was talking to friend when shopping on one of our biggest decisions. If I could give Hannah and the staff of this location a 10/10–I would every single time!!!
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February 2022 by Mistianne Boler
DO NOT BUY FROM HERE!!!! my boyfriend bought me an opal set for my birthday. A ring and a bracelet. the bolo immediately went out on the bracelet. and the stones fell out of the ring within a month of having it. My birthday was November 18th. it's now February 10. less than 3 months. the have replaced the ring 4 times and every time the stones fall out. this newest one I had less than a week. The girls in the store offered help but couldn't do any more without approval from the manager. When I finally got a call back from her she was rude and lacked empathy for my situation. she was rude and said the other girls should not have even offered the additional 10% discount off of another ring that was only $30 more than the original ring. I have made 4 trips to the store. that's my time and gas waisted on terrible jewelry. and now I can't return it because I'm outside of my 30 days. if I had returned it all the first time I would have still been within my 30 days. let's add to this I paid for a lifetime warranty. at this point my ring will be out being worked on more than I would be wearing it because the stones fall out so easily. this has been a complete waste of our time and money and has made the gift lose sentiment. it's very frustrating. and then for the manager to tell me the help offered by her other associates was more than she would have done. she was rude and inconsiderate. I will never purchase another piece of jewelry from this store ever again. a nationwide multimillion dollar company would lose their reputation over $30. they should be blaming the original ring maker as they have now lost close to 700 in jewelry sales by replacing the ring. now I'm stuck with a lifetime of repairs because they lack customer service.
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January 2022 by Jeff Sawtelle
Elizabeth Logel helped me when I went in there briefly to try on a 4mm gold diamond cut rope chain. She was excellent and complimented me on the way it looked. I was able to narrow down exactly what I wanted, & didn't want.
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September 2021 by Kelsey
The store staff are kind. The selections are not my style. With all the commercials that they have, I expected to be wowed. I left disappointed without finding anything I liked. Not the staff who were at fault. It just caters to the generic side of jewelry unfortunately.
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July 2021 by Jeffrey T. Sawtelle
Elizabeth Logel helped me when I went in there briefly to try on a 4mm gold diamond cut rope chain. She was excellent and complimented me on the way it looked. I was able to narrow down exactly what I wanted, & didn't want.
