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November 2023 by Mike Donohoe
Caliber Collision is truly OUTSTANDING! Their repair of our Honda CRV was Fantastic! Our service representative, April, was absolutely customer focused. She explained the entire process of the repairs, coordinated with our insurance and provided regular updates on our repairs. If you need your car repaired in the Foley/Gulf Shores area, go DIRECTLY to Caliber Collision. You will be truly happy with their TOTAL focus on quality and customer satisfaction
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November 2023 by Joanie Whitehead
I highly recommend Caliber, they know what they’re doing from beginning to end of the process! You will not only be happy with their work but they will politely keep you informed and updated the entire time!Services: Painting
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November 2023 by Holly Walsh
We had a great experience. Ray got us in for repairs and got it back in a timely manner. Also washed my car that was unexpected. Sorry it was raining.Service: Body & Trim
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November 2023 by Deborah Patterson
I was extremely impressed with the communication via text messages as to the progress. April Hughes was so pleasant to talk to and helped me feel so much better during this situation. Getting hit head on the damage was just awful to look at. In 20 days Caliber Collision had our vehicle back to looking so good and you cannot tell we were hit head on. I have already recommended Caliber Collision to a neighbor and I will definitely be recommending Caliber Collison to my friends.Services: Painting
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October 2023 by Rebecca Fuller
This is amazing place to take your vehicle! I got tboned by a bobcat and I had them do all my repairs! They did absolute amazing job my car looked better than a new vehicle! April was amazing she kept me updated through text I love it and the experience! Thank you all!
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September 2023 by Puckett Transport
Excellent customer service and very professional. I received updates about the progress of my repair was always on task. I would highly recommend the Foley, AL location. Thank you Nick and team.Services: Painting
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September 2023 by Peggy Roy
Horrible experience with this body shop. Go to anyone else but them! The only highlight was their receptionist, Britney. Had to take my vehicle back more than once bc the job wasn't properly fixed ..let's not talk about the side panel and rear windshield wiper blade being busted off which was there when I took it in. Also, I made it very clear to "Nick" that I was only there bc it was a sanctioned USAA repair shop ..come to find out from my adjuster that they lost their rating and are no longer on their list ..as far as I'm concerned, that was pure deceitfulness on their part! He knew damn good and well they weren't sanctioned and never said a word bc I would have had my SUV towed to an actual USAA approved body shop. Never again with these people! ??Service: Body & Trim
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August 2023 by Lori Seaborg
We were very impressed with the service we received. Service was estimated for about 5 weeks, but we got our truck back 2 weeks early. We were kept up to date on the service and there wasn’t any scamming done to insurance, which is a negative experience we had at another collision center. We were given the truck back looking brand new - cleaned and all. We highly recommend this place.
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August 2023 by Keith Orr
My Dodge Ram 1500 was damaged from hitting a deer on a county road. April from Caliber Collision was excellent in service, keeping me informed, and getting me back In my truck before due. Truck was like new! Thank you April and the crew from Caliber for a job well done!Service: Body & Trim
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July 2023 by Angela Bohm
From the front desk to the service technician, J.P., the service was exquisite! I was astounded on how perfectly the work was done on my car! The care and professionalism from the entire staff was top notch.
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July 2023 by Barry Scherr
Caliber and Geico worked really good together. Caliber has great customer service and quality workmanship. They made the repair process very easy.Service: Body & Trim
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June 2023 by Jeremiah Reid
I had front end damage to my Toyota and they had it for 10 days. During that time I was In a rental through my insurance. Caliber kept me up to date with all the work via text and phone calls. Upon getting my car back I was amazed at the results! It honestly looked even newer than it did before the damage.J. HatcherServices: Painting
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June 2023 by Angela Minish
Excellent service excellent work. They matched the paint prior to drop off so I went without the car for the least amount of time. JP kept me updated so I always knew what was happening with the car. Highly recommend Caliber Collision and JP.Service: Body & Trim
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April 2023 by Tracy Poenitske
We had a small fender bender on the back passenger side bumper. It wasn’t much damage and yet the estimate was over $3000 to repair it. I believe parts were “ordered” that weren’t needed. Anyway, they said repairs would take about a week. Here it is 11 days later and I still don’t have my car back. They never call to let us know it’s not finished yet. We always have to call and ask them. Not pleased with Nick at this point. Hopefully I get it back by tomorrow. And it better look and work amazing. I, however, will not be using this repair shop again and I wouldn’t recommend them to anyone else.Services: Painting
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April 2023 by Jennifer Moore
I am extremely happy with the front end work they did on my lexus. Highly recommend them.Service: Body & Trim