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December 2023 by Kenneth Horner
I was met by a staff member that gave me an accurate estimate of the wait time. Once in the staff members gave me service options based on mileage. They did their due diligence checks and didn’t try to sell other services or products. This was my first experience but recommend them.
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December 2023 by Ed Majeski
This particular shop was under an extremely high demand during my visit there were eleven customers ahead of me but I was preparing for a holiday trip and had to get service. The crew managed to maintain courtesy visits to each customer in line about the estimated wait. I was very satisfied with the tech's performance with my car with attention to detail. I'll return and recommend Take5 for service.
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December 2023 by Judy Dietrich
Had a couple of cars in front of me, so the 5 min oil change took about an hour. The business seemed on top of things and employees nice, but I also felt it was overpriced. Yes, I have a diesel that's more expensive to change the oil, but at $200.00, it was pricier than normal. My last oil change cost a little over $100.00.
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December 2023 by Aaron Stark
Cameron and John did my 2007 Lexus and 2017 Toyota. Not only was it fast, but customer service was phenomenal, In addition, they topped off washer fluid, antifreeze, tires pressure, and cleaned our windows. Phenomenal experience. I will be back here every time
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December 2023 by Pat Troup
First let me state that the staff at the Foley,AL were very friendly and professional. With that being said I do not think I will ever go back. This was my second time having my oil changed at this location and both times the service was extremely slow. The most recent visit took close to an hour. My wife was able to go shopping in Aldi (next door) and still had time to come sit in the truck and wait.
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November 2023 by Arthur Ogden
Not good!!I pulled into the bay after waiting just 5 minutes... then waited 20 minutes before a technician started on my car.He asked me about the proper tire pressure... then forgot to fill them.I came back the next day to have them filled and waited 15 minutes when there was 1 car in the store and 2 technicians... one was talking to a customer about his personal vehicle!!After filling the tires they were very cordial!!
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November 2023 by Cyiera Roberto
All the gentleman working the day I came in were professional, nice to chat with, and they all gave my sweet Millie Mae (my dog) good girl pets and a biscuit. They were quick, informative about what they were doing and got us in and out with the best service. I’ll definitely be going back again when the time comes.Services: Air & cabin filter replacement
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October 2023 by Harry Greenberg
Excellent service. The staff was extremely professional, courteous and honest. Gave recommendations on what needed immediate attention and what did not. So much nicer than being led to believe something was an emergency when that wasn’t the case. They kept us informed of when our service would be performed and then took care of everything quickly. Highly recommend this business and the staff working on October 17, 2023.Service: Oil change
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October 2023 by Tania B.
From start to finish , hands down this was the best oil change experience I've had . The communication , the safety , and the professionalism were all top notch . Cameron, the manager was very knowledgeable and helpful. Even my dogs enjoyed the visit to Take 5! Great job !
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October 2023 by Gavin S.
they were too rough with the car! they treat your car like it is a school bus.riped my engine cover off banging it off the strut bar!then overextended my car's shocks holding the hood up to put a hood prop up. and it was the guy training a new guy that did this. not going back!
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October 2023 by Local Boys LLC
I always just change my own oil but probably never again. This spot is great. Great team, knowledgeable, and quick. Cameron the manager is absolutely on top of it doing call outs like he's running a Five Star Kitchen. Seth and Brendan we're very personable and always working and to top it all off pun intended you get cold water if you have a weight. Might I mention the wait for myself and everyone else was even shorter than quoted which is always nice to over deliver. As soon as they are was a car waiting you could see the team kick it into overdrive while still double and triple checking everything, verbally double and triple checking everything So I myself could hear that they were covering all bases. No more sweaty afternoons with a Jack in my driveway I will be coming to take five.Service: Oil change
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October 2023 by Matthew Johnson
I will never go there again! First off when I got there there was 2 other vehicles in bays. They pulled me right into the 3rd bay and said they would be right with me. 40 min later they started my oil change but they ended up leaving my oil a quart in a half low. I added a quart when I got home and it was barely showing on the stick. I went back the 2 days later to have them top it off since I was going right by. Another wait of 30 min for just a top then they tried telling me it was in the safe zone. That’s when I said I had already put a quart in. They put another half quart in and I was on my way. On top of that a day later my truck started running rough and the engine light came on. While looking under the hood for a vacuum leak or anything out of sorts I saw that the screws holding the air filter cover on wasn’t even screwed into the holes and the cover wasn’t sitting right. I struggled the cover and put the screws in the way they are supposed to go. My truck started to run better and the engine light went out. Because of the loose bolts and the cover not sitting right the map sensor wasn’t reading correctly and was making my truck run rough.Services: Air & cabin filter replacement
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October 2023 by isabella harper
Charlie is the best!!!! He took great care of me and made sure I was in and out of there in no time. The workers here also offer you a cold water as soon as you pull up which is a nice touch. Thank you Charlie!
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October 2023 by bobby norm
My car was overheating. The men working there helped me even though it was not a part of there service. Nice guys! Their help was sufficient enough to get me going so I could get out of this jam and on my way to get the car fixed.Thank you.
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October 2023 by Tammie Simmons
I've been to other take 5 oil change places but let me tell you the 3 men we had the pleasure of dealing with here in Foley Alabama is by far the best we've ever experienced worth way more than a 5 Star. Thank you Foley Take 5 we will be seeing you again!!!!
