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June 2023 by Google user
The store is clean, organized, and fairly priced. I was pleased with the customer service, Angel was great. She was friendly and knowledgeable. I would definitely recommend shopping here.
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April 2023 by Miranda Kapper
Went here while visiting family and they were nice and friendly. Would go here again!
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April 2023 by Carla newby
While visiting the store I enjoyed the cleanliness and upbeat atmosphere, but if more than 2 people are in there, they didn’t seem to be attentive to what I was looking for because they were all about watching the customers instead of helping me so I could get what I wanted and then leave.
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April 2023 by Dale D.
Worst Vape shop. They have no knowledge about the products they sale. Owner is always on the phone and never friendly. Too many good places to go to
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February 2023 by Monica Russ
Owner wanted to argue over what type of coil I needed & my wattage use?? WHAT, I've been vaping for almost 4 years REALLY. Will never go back!!
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February 2023 by Candice Martinez
Opens at 9 and stays open late. They have a great selection and always remember which item I get. I had an issue once with a pen I bought not working once and they made it right for me.
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February 2023 by Erica H.
The vibe here is off, but that's most vape shops. Standoffish customer service. I'm afraid to ask any questions because of the atmosphere. Its not what I consider welcoming. I was going to drop some $$ on a new mod set up and accessories but the guy behind the counter was so engrossed in his mobile phone that I just grabbed an elf bar and left. The vape shop down the road has the same elf bars for $7 less than here.
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January 2023 by Bella Chig
HIGHWAY ROBBERY! Went in yesterday, 01-05-23, for one box of Twist Vape Juice (2- 60ml bottles) and was charged $40. I told the clerk his prices were way too high and overpriced, he asked me how much I normally pay. When I told him I normally pay $20, he was surprised I was getting it so 'cheap' and said he'd pass that information on to his boss. I would highly recommend other potential customers shop elsewhere and don't even waste your time here.FWIW, you can buy it online for $11-$15 per box of two 60ml bottles.
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January 2023 by Michael Morrison
The store itself was clean and seemed to have a decent variety. However customer service is far more important. I asked the man working behind the counter for a specific brand. They didn't have it which is OK I get that. I asked him if he recommended any other brand and He rudely , as if I wasn't good enough for his time, said just buy one of my top sellers. I again ask him politely which one would you recommend. His response was What flavor do you like. Well I'm asking a recommendation because I don't know what flavor I like. Just settled with the 1st thing I saw and got out of there. I get that this is not a Up n smoke problem. The gentleman probably wasn't having a good day.
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November 2022 by Michele M.
They don't sell cigarettes Stopped for smokes. The name implies they sell smokes nope
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October 2022 by Mike Murawski
I broke the glass on my tank and they had a backup for $6. I bought a spare as I am accident prone. It took them a few minutes to find the replacements because of their massive supply they keep on hand. For about $13 (including tax) they fixed my problem and also fixed the next one… and that is much cheaper than a $40 tank.
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October 2022 by Chris
This has to be one of the best shops in town..Everyone is so nice and knowledgeable.
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August 2022 by David Avant
Opens earliest, stays open the latest, has the absolute best selection of any Vape shop I’ve ever been in!
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June 2022 by Kelly Thomson
Over all good experience and clerk was helpful and answered my questions and made recommendations. I knew I should have just bought what I went in for tho as the vapes I bought didn't reflect the hype they were given. I understand everyone has their own opinion. But 2 of the 4 I bought had no flavor and taste burnt right out of the package. Pretty disappointing after spending more money for a lesser quality.
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June 2022 by Michael Sullivan
If there was a way to give this place negative stars I would I Bought three vapes from them every vape that I have bought has been leaking or won’t recharge works the day that you get it but the next day starts leaking like crazy then you give them a call and they say well there’s nothing they can do about it we have a no return policy if this happened three times in a row you should probably start looking at your Vape‘s in the product that you’re selling if you’re looking for damage vapes at a high rate up in smoke is for you if you were looking at poor customer service and vapes that won’t recharge up in smoke is for you overall will never go back to this place
