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August 2023 by Google user
My old phone was a “disaster” because of the way it was set up. I knew going in that it wasn’t going to be easy to solve my phone problems. Janet and Justin worked hard to solve the difficult problems and got my new phone set up. Janet got us the best possible deal. We were very pleased with the costs. Not at all what we expected. We walked out of the store with a new iPhone AND a new iPad. We were very pleased with our experience. They were both very knowledgeable and pleasant to work with. We will go there again for it electronic needs. Thanks!
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May 2023 by Lisa Fischer
Awesome service very friendly enjoyed my time in the store
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May 2023 by Rita Feltmeyer
This team has excellent customer service and an enjoyable environment. We worked with Janet and she went above and beyond to ensure we were taken care of.
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May 2023 by Lorianne Neal-Epperson
Janet has always been exceptionally helpful, professional, and kind. She makes doing business with y’all a very pleasant experience.
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May 2023 by Patti Taylor
Janet was very personable and valued me as a customer. Well my phone was transferring I went and got lunch. She put my screen protector on while I was gone. When I got back my phone was ready. This was the fastest Verizon experience I’ve ever had. Thank you, Janet for everything!
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May 2023 by Lisa Evans
Spent hours at store while they tried to transfer my info from old phone to new phone. I paid for this service at the store. I was literally left holding the bag as my new phone was put in a bag and was told could not transfer info because of another phone I had 10 years ago and could not remember its password. The problem was taken care of within minutes by version customer service on a phone and the problem had nothing to do with a phone I had 10 years ago. Very disappointed by service received at this store.
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March 2023 by Lisa Holt
Janet was super friendly and very helpful. Enjoyed our experience with her. She made everything easy!
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March 2023 by Sara L
Every representative in this store was so helpful! This was a great purchasing experience. They deserve 10 Stars!!! Thank you sweet Janet!!!
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February 2023 by Denise Kennedy
You absolutely need to find 4 more Janets. Our experience was the best ever. I have been with Verizon for 20+ years, when it was Cellular One and Janet at the Verizon Authorized Retailer - Victra, Foley, Al store is by far the benchmark Verizon should use for professionalism, patience, efficiency and ensuring that she made everyone who came through the door was greeted and felt welcomed. And I might add, completely by herself on 20 Feb, 2023. From what I witnessed, Janet deserves a hard eared pay raise. Thank you for Janet.
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February 2023 by ctammyh
Tammy was so helpful. She answered all my questions and made my experience great.
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February 2023 by vivian wallace
Tammy was great. She got my new phone set up and ready for use quickly. Knowledgeable and friendly service.
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February 2023 by Melodie Welch
Janet was very kind and so knowledgeable that she made me feel comfortable with my purchases and upgrades.
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January 2023 by Corrine Hunter
Upgraded phone. Janet was alone. 3 or 4 customers in store. She wasn't stressed. She was polite, courteous, and very informative. Pleasant young lady.
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December 2022 by Katelynn Lott
Janet is an amazing sales person everytime I go into the store she goes above and beyond to deliver exceptional customer service
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November 2022 by Mary Etta Palmer
Clean, uncluttered shop. Friendly and appropriate employees. Adding prices on items and providing places for customers to sit and wait. All helpful changes.
