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July 2024 by Amber Du
Where do I start? I come in there to get my son a trading phone and ended up getting the whole family.New phones.Our salesperson, her name is Charlotte Michael Was absolutely amazing. Went over and beyond in sweet kind impatient as she can be. So with that if I could give her more stars, she would have them Thank you Ms charlotte Michael Most definitely a 10 out of 10 great servic Great phones Great people great place recommended.
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July 2024 by Dickie Lee
Amazing service! The entire store is very friendly and always willing to help. If you go, ask for Bridget or Elijah they are super helpful!
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July 2024 by Sue Whitham
Nice and friendly. Orderly control of all the costumers.
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July 2024 by Brandi Plymale
We were on vacation when one of our phones broke. Shar went above and beyond to help us. Because of her proffessionalism, kind personality, and excellent customer service, we left happy! Thank you, Shar!!!! 5-star service!
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June 2024 by Sydney and Joe Rummell
Verizon sucks in general, but this location is AWFUL! terrible customer service (well, no service really), and can't even get anyone to answer a single question. I just waited for 2 and a half hours to simply ask about the trade in value of a device, and walked out without being helped at all, after being told I was "next" multiple times. I watched as 2 of the "workers" immediately helped everyone that came in hours after us, while the other worker chit chatted to the same customer for the entire time I was there about personal anecdotes and how to type in HER OWN PASSCODE (she was young enough to type in her own passwords and use her own fingerprint for biometrics) . I wish I could give this place a negative amount of stars. Absolute garbage.
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June 2024 by Mark Cornelius
Went in with my mother in law to have her phone switched to another one she got. We were helped by the manager....very good experience!!
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May 2024 by Anne Cahill
If I could give zero stars, I would. I had heard good things about this company store, but my long drive there was a total waste of time and gas. They were of no assistance at all. Don't waste your time going there!
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April 2024 by Iris Garcia
The worst service there is. Cricket works better than Verizon! They over charge and constantly put unnecessary charges on your account hoping you don’t notice. It’s impossible to get a customer service representative to help or even understand why you are being overcharged. The service is terrible! Horrible customer service! Save your money!
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April 2024 by Matt Howell
Came in to upgrade two phone lines and actually ended up saving a little money, Teresa was extremely helpful!
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March 2024 by John H.
Worst mistake I've made concerning switching from AT&T to Verizon. We weren't there even 30 days before leaving. Numerous contacts with support nothing got resolved, they didn't do anything as promised. We're back at AT&T
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February 2024 by Dee Rosenbaum
Waiting to get some help with settings, waiting time over 1 h, unqualified personal had no clue, 2 working 2 sitting in the back in a private conversation... the worst set up ever of this store that I been using for the last 3 years. Shame to you Verizon!!!
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January 2024 by Sarah Jane
I quickly was in and out of the store just now and Don?....(I apologize for not completely remembering his name) was so helpful and provided me with the best service for my iPhone! Thank you so much for being a greta sales associate and making my day a breeze with your help!
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January 2024 by Julie Galloway
Kudos to Kylie at the Foley store. We first witnessed her assisting a very difficult emotionally unstable person. She listened with such empathy and her customer service skills were absolutely amazing!When it came to our turn, Kylie is so knowledgeable and kind. She could teach us "old people" things we actually understood.Verizon is so lucky to have Kylie as an employee and hope she is treated well. Kylie definitely deserves a raise.
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January 2024 by Jessica Pinon
We went to Verizon after being with AT&T for over 15 years. They really took great care of us in the foley office. Bridgette the store Manager is amazing! The gentleman who assisted us through our whole trade-in situation was Marcus and he walked us through how to send our old phones to Verizon, getting our new plan setup, and we got all new phones. I can't believe we waited this long to switch. My teenagers are happy, and so are we!
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January 2024 by Shannon Carlson
Bridgette was so super helpful!! It made getting a new phone seem less and easy as can be!
