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April 2024 by Endeavor M
Update… this was my most recent order. I was very disappointed, gf pizza, expensive LITTLE pizza and I get this.…………….First review.I love Papa John’s no matter who says what. This has been my favorite pizza since 1998 and it’s tradition for certain occasions. My order is always delivered in a fair amount of time and the food is always hot and fresh.Dietary restrictions: They have gluten free, but not for celiacs.
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March 2024 by bossy_netta27
I come from ny and I order pizza for my grandma in Birmingham. This location sucks. When I call to place an order, everytime they pass the phone around a few times before I am able to place an order and it's always card issues. The team seems very slow confused and not put together everytime I call. When I go to other pizza places it's never an issue. I will not recommend this location to my dog
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March 2024 by Drenen Tidwell
Pretty good things at Papa John's. Just have to talk to them and make sure they cook it an extra amount of time because the set timers aren't enough!
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January 2024 by Kayla Gilley
I had an issue with an online delivery order I attempted to call the store I was out on hold for 30 minutes and my phone call was never answered!
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January 2024 by Michelle Angel
Excellent service and they are very fastParking: Spacious and with a lot of availability
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December 2023 by Taylor Evans
The food is always hot and over all the employees are nice
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December 2023 by Stella Davis
Most of the time, they're good, and until this night I hadn't had any problems. Ordered papadias at 5:56. Called an hour later to ask if the driver couldn't find us and was told it would take longer because he had 2 other orders. Another hour later and I tried calling for another hour. Never got the papadias, can't use the code I had used on that order for a free papadias, and even the company is ignoring me.
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December 2023 by Samantha Ballard
Went to this store to pick up a Door Dash order. We were told by the employee that she had just opened the store. Walked in and she said it was going to be 20-25 minutes until it was ready. Sat in the parking lot for more than 30 minutes and went back inside to get the order and she said that it was going to be another 25-30 minutes because she hasn't even gotten to it yet. Ended up canceling the order because it's absolutely ridiculous to wait for another hour just to get the order. Your wasting my time, my costumers time, and my money all because you don't have reliable enough employees to keep your establishment running like it should. Y'all owe me some money.
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December 2023 by nixygold Goldberg
Tried to get this fixed but no one would answer the phone even after 30 minutes on hold?
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November 2023 by Xay Way
This is what I received yesterday!! They happily replaced my order when I called in!!!
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November 2023 by Deborah Milner
Most of the time, they're OK. Yet today, they got my order wrong, and when they fixed it, it was so horrible, cold zero flats, and not cooked how I asked. I think I'm done.
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November 2023 by Lindsey Harrison
Paid extra for sauces not rec. My husband got food poisoning from chicken bites
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September 2023 by Mikayla Nuss
I ordered a door delivery 09-06-2023. Ordered at about 8:40pm. It said it was being delivered at 9:05pm. We live about 1.5 miles away. So I was concerned when we still hadn’t received it by 9:20pm and it showed that the driver was right outside. I checked outside and noticed a vehicle at the bottom of the hill I live on. Now this wouldn’t be such an issue if my leg wasn’t injured and the driver wasn’t rude by honking their horn for 30 min straight to get my attention? No knock on the door? Why wasn’t I contacted? Or emailed? During this time I was on hold with papa johns for a told of 27 minutes in hope I can inform someone of the situation/issue.I then saw the order was delivered yet never received my order.
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September 2023 by Tammy Morton
Time frame for delivery was on point. Both pizzas were not cut all the way. By time we got them cut, they were cold.
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September 2023 by Manuel E Sankitts
Thank you Bree for the excellent service! You made a difficult day a lot better. Papa Johns… make sure to give her a raise.
