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March 2024 by Clara Ingram
Went to Dollar General this morning to purchase a few items. When I arrived at the counter, the guy working, was breaking down boxes and saw me and three other standing there. When I asked him, was someone working the register? He tells me he was, and I was just gonna have to wait. And continue breaking his boxes down and talking on his phone. I left the store and so did the other three ladies. This happened around 845. A.m. on March 9, 2024 I would never go back to that store.
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February 2024 by Lisa Gonzales
Anytime I've thought "it must be better by now" and allowed myself to shop here again I've been disappointed. It's still dirty, messy, and the workers are just as rude as ever! I guess it is pointless to complain. It probably won't get any better until everyone refuses to shop here and their cash flow is interrupted, it's all they care about!
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July 2023 by Komi SFKk
The store is always dirty and trashy out side and inside. They need better management to make the employees clean the outside surroundings and keep the inside clean. You see the floors dirty, isle messy, bathrooms dirty, mice and roaches dead??♀️??♀️??. Like really you cant hire people to clean up this store then do it yourself. Stop being lazy only sitting on a desk and eating. Yes you management.This store make Fort Mitchell look ghetto. Fort Mitchell is growing in beautiful housing and population. Everyone who lives at Fort Mitchell we are trying to make it and stay beautiful. This store is a shame the management are a shame and should be embarrassed. Thank you.
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July 2023 by colleen Spallino
This DG is disgusting. It seriously needs to be cleaned there is trash everywhere… opened food, half drank drinks, chewed gum on the floor, trash everywhere in the parking lot. Absolutely gross. The only reason I’m giving it 2 starts is the guy behind the counter was so helpful and so sweet. But the store is absolutely in appalling condition.
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July 2023 by Tony Golden
I went there this morning 7/11/23, this place is disgusting. In need of a through cleaning inside and out. The two female employees that I saw wasn't doing anything other than running their mouths. Products can't be sold if they are in a box on the floor. Just a big mess.
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June 2023 by Brett Smith
Awesome workers and very knowledgeable
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May 2023 by Logan Marsh
Walking in, it smelled like motor oil, spoiled milk, and a small house that has 30 indoor cats. The shelves were not stocked, but that's ok. Everything was still in its original shipping boxes on the floor in every isle.At the checkout I could barely see the 2 employees behind the counter because of the box fort they had on the counter and in their work space. So I used the self checkout. There were still products on the unscanned shelf from either other customers or maybe it was being used as a storage shelf. Who knows? The hand scanner didn't work so I had to slide a 20lb nag of dog food over the scanner. When I asked for the receipt the poor little printer sounded like it was gasping for air. I chuckled between my labored breath due to the smell and left without my receipt. This place needs new management.
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April 2023 by Donna Marie Montoyo
If I could give 0 stars I would. I just left what would have been a sale sitting on the counter. First, there were no shopping carts that didn’t have trash in them. Then once I gathered all of my items, there were no bags at checkout. I’m not going to have these things rolling around my car. This store is terrible. Please pay your managers enough to stay and possibly actually order bags and such. Fort Mitchell will be so much better off when when the new dollar store across the street opens. Hoping they can keep it together better than this place. AVOID unless you have no other options.
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February 2023 by Andrea Thomson
The isles are cluttered with stock and u-boats. Kids are managing the store. They smell like Marijuana. Very rude. I did find one exceptionally nice and helpful employee, named Sheryl. Very sweet, considerate, friendly and very helpful.
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September 2022 by J G
This is by far the worst ran dollar general in the area always stuff in the isles always long lines such incompetent people running this store i go out my way to avoid this location even though it is closer to my house need some real managers the rest in my area are great
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September 2022 by marquita vasquez
How you say you close at 10 and you close early! I bet corporate doesn't know they doing that... Light skinned lady with short hair like a bob
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June 2022 by GreyBroccoli
Very kind employees, yet entire isles are so messy that you can’t even walk down them. Always out of something that I came there for and I’d honestly recommend going to the dollar general beside mount olive elementary instead
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February 2022 by Rebecca Chiguina
There was a black cashier that act if she had an attitude as she rung up my item's then in the mist of ringing me up she left the register to speak to another employee and then when I was going to pay cash she walked away again to the other employee with my item she rung up that I was purchasing. There was a line and I felt it was very unprofessional and had me just baffled by how she acted Jan 21, 2021. I never been done this way in a DG.
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January 2022 by MarcUs Graf
I have been in this store hundreds of times and yea they may have much in it but have been treated pretty good by staff going out of there way to please a customer but this one time and some lady I have never seen there before was so rude to me for no reason at all didn’t haft to be so with that I know everyone has a bad day but don’t take it out on me
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December 2021 by carla nichols
Everytime I go to this store they have nothing. I don't even know why they are open tonight.
