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January 2024 by Kaylli Cotton
Customer Service was awesome
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January 2024 by Anna Nappier
You can find some good deals! Love to look around they have all kinds of stuff.
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December 2023 by Heather Perryman
They have gotten expensive
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December 2023 by Bill Combs
A great place to visit anytimeClean, well organized and friendly staff
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July 2023 by Jalyn Hughes
I often go to Big lots for natural snacks and coconut oil but they didn't have as many choices this trip plus they no longer sell the large containers of coconut oil.
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June 2023 by Rhonda Pascual
I used to love Big lots ,but they aren't as much of a Discount Store as they used to be. I noticed that all Big lots changed when they began selling furniture! They need to go back to how they once were &keep their prices lower. They are now higher on a lot of items than competing stores! After all,they are just like Ollie's and not a store for the wealthy!
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May 2023 by Maria Jay
Eddy and a young lady that helped me went above and beyond. I had what I thought a complicated return. They we the best customer service and helpful to get me in and out quickly with resolving the matter. Definitely will shop their furniture dept again.
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May 2023 by Carol Berry Wells
Prices are good, selection of merchandise is good, but unfortunately the service is terrible. One cashier, long line at the checkout while other employees seem to be just wandering around the store.
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March 2023 by Heidi Johnson
Ordered a love seat. Was told 6 to 8 weeks. By week 8, we asked for a full refund as they STILL didn't have the liveseat and saying that new orders are taking a minimum of 8 weeks. I had to look elsewhere for a loveseat.
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August 2022 by Chris Ray
Rebecca from big lots here in Fort Payne has to be one of the nicest and helpful people Ive ever dealt with… It was a pleasure to have done business with her and the people at this location! If more people were this kind we would have less worries in this country… thanks again ????????
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May 2022 by T P
Have lots of variety in the store, friendly staff most of the time.
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May 2022 by June Johnson (Yaya)
Staff was courteous and very helpful. Clean, well organized, with a wide variety of items.
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April 2022 by Kristy Crider
They was pretty busy today and only 1 person working furniture however when we was checking out up front the girl was super friendly and said someone had went to furniture to help my mom. I liked how they was helping each other out, that says alot about that store. And the 2 workers that we spoke with was super nice and helpful.
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April 2022 by Robert Patton
Love big lots! Living big and saving lots!
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February 2022 by Lee Murphy
Didn't have what I was looking for ,but that's the nature of the beast..
