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October 2023 by Riley W.
I got here early and was in line for the drive through and when the worker got here she asked what our names were so she could work ahead to get our prescriptions ready. It was very considerate and I will probably fill my prescriptions here from here on out.
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August 2023 by Sabrina McCormick
Since Mathew left they are absolutely disorganized and chaotic
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May 2023 by Jeremy Sanders
DON'T go if your a cash pay and don't have insurance. It used to be a good pharmacy but 1.They won't even except GoodRX 2. Been charging me $125 for my meds yet next door the exact same pill and quantity is only $60.Even Pubix pharmacy in Sboro is $28 cheaper than Kilgore on my meds. They lost my 2yrs of business I've been doing with them. It's obvious they don't want anyone without insurance because they can charge the insurance 2-3x what self pay people pay.
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May 2023 by Terri Bailey
Can't open on time with a line waiting. Never have our RX ready when it will be ready. Claim they reach out to doctor for refills while doctor never received anything. Moving our business to another Pharmacy
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January 2023 by Smileyforty
I've not been using Kilgore very long and Matthew is great, very kind & helpful. However the older lady with blonde hair is horrible. Over sharing her personal OPINION of customers and the medicine they take , degrading & humiliating customers on what medication their Dr has prescribed for them.
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December 2022 by Bj Couch
So we've used this pharmacy for I don't know 10 years but as of today I will no longer be using it. Matt of course is a great pharmacist but I just went through and I literally set in the line for 20 minutes before anyone even came and asked me what I was there for, not to mention the vehicle behind me the lady waited on him before she even acknowledged that I was even there.
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September 2022 by Donna Bell
My family and I have been using Kilgores for a very long time. They are very friendly and helpful. Matthew is a sweet man... Always so caring. The rest of the staff is always helpful and caring. I recommend this pharmacy to everyone!
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September 2022 by Kathy Brisbee
Kilgore south just lost all of my business.i love Matthew but the older woman that is helping just cost him my busines.
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June 2022 by Jennifer Benefield
Extremely busy but the staff is always friendly
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April 2022 by Divell Bell
They gave me the wrong medicine if I didn't look at the bottle it been bad need to do a better job about people medicine
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March 2022 by Bradley Tribble
I have been with this pharmacy for a long time. I like them and the owner but I have been having issues recently of getting bad quality medication. One month I'll get good quality and the next it might be lower. I have discussed this problem with staff and even the owner himself. They can't control the quality of the medication from the wholesaler they order from but I can't deal with the lower quality medication from month to month since it is vital to my wellness and well-being. I'm sadly probably going to have to change pharmacies. It is heartbreaking, but I have been left with no choice. I wish them all well.
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February 2022 by Cynthia Black
Matthew and the entire staff are always friendly and helpful. Great prices on my meds as well. I've been using them over 7 years and always pleased with the service.
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February 2022 by Dennis Poe
Great environment in the pharmacy. Just caring people who work there.
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January 2022 by Valerie Burt
Love Kilgores.. Always smiling happy people who care about their customers
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September 2021 by Evan Tribble
Hello everyone, I have been dealing with Lotha Kilgore for many years now. I have never had a problem. One thing changed my review today. A lady answered my call and acted like she was in a hurry or something. She took my medications down in a hurry. And then yelled in my ear “goodbye" then hung up!!!!! I may change pharmacy after this one!!!!!
