O'Reilly Auto Parts store #1251 in Fort Payne, Alabama, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides custom hydraulic hoses for machinery repairs. Customers appreciate the friendly and helpful staff, with some sharing stories of employees going above and beyond, like paying for a necessary fluid or assisting with detailed vehicle repairs. One customer praised a staff member for confirming the number of bolts in a transmission pan by going under their truck. Another highlighted the excellent customer service received when the staff greeted them by name, provided the needed serpentine belt and tools, and even helped locate a water pump at a nearby store after their vehicle broke down. The store also offers a free Loaner Tool program, requiring a refundable deposit, which is useful in urgent situations. Overall, customers find the employees knowledgeable, courteous, and ready to assist, making it a reliable place for auto parts and repairs. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted choice for vehicle owners needing quality parts and excellent service.
On a road trip and needed a cabin air filter. They had what we needed and got us back on our way quickly!
September 2025
After going to the other 2 auto parts stores, found what I needed.
June 2025
We had an electrical problem with camper lights & brakes while on a camping trip. Got off the interstate and found an O'Reillys. The manager went out of his way to find and fix the problem. He crawled under the truck and fixed the issue. Then he wouldn't let me pay him for his time. He went above and beyond.
