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November 2023 by Tony Owen
Had nothing but great and amazing experience with this company Mrs Danielle was a great service and aerial done a fantastic job on getting my and my wife's phone set up and swapped over as well as Josh I highly recommended them for anyone very funny people and outgoing and willing to help anyone and greet ya with a huge smile like a possum grinin from ear to ear very friendly folks and it was a great experience
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August 2023 by Kayla Ruiz
Love the awesome energy! They was absolutely amazing and went above and beyond! Deevay helped me tremendously by giving me advice, Jason Y was an amazing seller doing everything to get us the best deals! Then came Danielle and she rocked the foundation by going absolutely out of her way to get everyone exactly what they want for the cheapest price! Love them! Definitely worth swapping to T-Mobile!
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August 2023 by Lily Rose
Clean. Efficient. Friendly. Knowledgeable. Everyone there should get a raise!
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August 2023 by Randy Ruiz
Danielle Jason y and Deevay did a outstanding job today activating my phone's; the teamwork in the store is amazing I activated 4 lines and each rep had one phone setting it up customer service at it's finest!
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August 2023 by Gathering Moss
JJ was super helpful!!! He made it easy for me to get the internet package for my home!!
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August 2023 by Julio Watson
Deevay was an amazing person to go to for getting my wife switched over to my phone plan. I’ve been with T-mobile for around a year and have military backgrounds and he knew exactly how to help me and my wife and got her number switched over no problem and got her a phone she loves. So glad there is the T-Mobile in Fort Payne now and would recommend Deevay to anyone looking for a new phone plan!
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August 2023 by Martha Castaneda
Danielle and Nicko did a great job helping me today! Thank you
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August 2023 by Deb Bishop
Fort Payne store has the best customer service I've ever had in any cell phone store! Nicko helped get our auto pay set up as well helped us upgrade our home internet, while still saving us money. As an existing customer we were treated as if we are valued!In the past, in other cell phone companies, I only felt valued the day I made a purchase. Follow up customer care was lacking, if not non-existent.T-Mobile has raised the bar already, and today the Fort Payne store raised it even higher. Thank you!
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August 2023 by Kayla Henderson
Love the awesome energy! They was absolutely amazing and went above and beyond! Deevay helped me tremendously by giving me advice, Jason Y was an amazing seller doing everything to get us the best deals! Then came Danielle and she rocked the foundation by going absolutely out of her way to get everyone exactly what they want for the cheapest price! Love them! Definitely worth swapping to T-Mobile!
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August 2023 by Cathy hairston
Ariel and Jason Y helped me set up a family account today! Best experience ever, they were so helpful and even set up our phones for us!!! Extremely good job!
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July 2023 by Stormy Headrick
Was helping my friend get a new phone and phone plan the help was so great they actually tried to help and explain everything
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July 2023 by Justin Hughes
Went in just to get an idea of what my bill would be if I switched and stuff like that. Definitely no intention of spending any money. Deevay and Jason T. were both very helpful and were happy to answer all of my questions. If I did the same thing at another company's store (which shall remain nameless), I would have left owing $150 just because of their sales techniques and my gullibility. At this T-Mobile store, they were eager to help without pressuring me to make a decision, and actually seemed like they wanted to save me money rather than wanting to make money off of me. Will definitely go back.
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July 2023 by Hannah Young
Nicko did a great job helping us get my SIM card set up. Very helpful. Ask for Nicko!
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July 2023 by Nicky Yates
Amazing service here. Jason Y is super knowledgeable and helpful. Highly recommend!
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July 2023 by Tracy Stubbs
Jason Y. is a very nice person who explained the plans and phones. He is very knowledgeable and willing to help.
