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March 2024 by Mümin AKIN
Price i was quoted on the phone was different than the price I was told on the desk! When I complained about it he said it was only $ different, looks like they decide if your money is worth anything
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March 2024 by Chris McGinnis
Greatest team I have ever seen. Techs here are incredibly honest about what needs to be done and what can wait.
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February 2024 by Gary MARDEN
Very professional and informative. They are helping me with a vehicle issue and have been very upfront. Will continue to do business with them.
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February 2024 by Shana Davis
Absolutely wonderful people. My escape was towed in last night. Turns out I didn’t need their help but they were absolutely WONDERFUL to work with.Highly recommend!
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February 2024 by Anela Dekoning
CJ was AMAZING at helping me with my flat tire and took away all my stress!
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February 2024 by Michael Gallaspie
Great staff, helpful, kind, respectful of you and your vehicle.
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January 2024 by Ronald Gillespie
Very knowledgeable and friendly. Fairly priced and approachable.Tells you what is wrong and gives you the price and allows you to decide what you want to do.Will be using their services again!
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January 2024 by Calvin Ponzio
The team clearly had interest in getting my vehicle done as soon as possible. They called me and kept me informed every step of the way. They didn’t force me to do more work than necessary. And the manager went out of his way to drive all the way to Dothan to match a bolt just for me car so that it could be done the same day.
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October 2023 by Chase Britton
If your reading this review wondering if you should take your car to Firestone on Ft Novosel, DO NOT do business with them. They are incompetent and will take your money and not fix your vehicle. Then they'll come back and say they can actually fix it if you spend more money. They are crooks and should be put out of business. They should not be allowed on post. Save yourself the headache and go somewhere else. You will regret it if you do business with Firestone on Ft Novosel!!!!
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June 2023 by James Poss
curious In and out quickly. all work completed satisfactorly
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June 2023 by james soroka
Service was fast. The individual at the counter couldn't describe a service. Didn't provide me with the printout of my alignment results or able to explain anything except "it's all green". This completely deterred me from any additional services from this shop.
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May 2023 by JOSE MALDONADO
Love this place is like my second family. Every time I go, they always take care of me. The only thing I don't like is how the customers treat them. People need to understand that when you have an appointment, it is to reserve your spot not to cut your time and be out fast. Also, the hours are different from Monday to Friday, 7 to 7 Saturday, 7 to 5, and Sunday from 9 to 4. Let's be patient with this hard working workers. Being nice and patient is the key! Thank you!!
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May 2023 by Sandra Boone
I needed my tires rotated & they got me in & out fast.
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February 2023 by Shannon Mary
Shoutout to Firestone of Fort Rucker! My 18 year old son, who is currently stationed at Fort Rucker, originally had his truck at the Firestone on Main St of Enterprise for a suspension issue. That Firestone wanted to sell him on $600 of unneeded repairs. We recommended for him to get a second opinion before spending that money. He stopped by this Firestone once he got back on base. Firestone of Fort Rucker found the problem in the parking lot. A control arm bolt had come loose and the alignment was off. Unfortunately, they weren’t able to do an alignment since this truck is lifted and they have a store policy to not work on lifted trucks. They did give him some recommendations of some shops in town that could take care of him. One of those shop were able to perform an alignment and ensure that the bolts were all tightened. Even though they didn’t make any money on a sale, and were able to confirm what the original Firestone was telling him was wrong, they still ensured that he got to a repair shop that wasn’t going to take advantage of him.
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January 2023 by Marie K.
I was in Marianna visiting family and noticed something was wobbling while I was driving. The Nissan dealership recommended I go to Firestone.. I didn't realize that my tires were in such bad shape...I had a bubble on front passenger tire and a lot of wear on the others.. I ended up getting all new tires and alignment at a reasonable price... Richard was very professional and helpful...I would definitely recommend this business:)
