Carol is absolutely amazing! Wonderful customer service. Answered all of my questions promptly and with kindness!
March 2026
Excellent customer service! Carol always goes above and beyond to help me understand my bill.
March 2026
You can tell Carol loves her job and is very informative of the services Spectrum offers. I had Cable, Internet and Home Phone for years and now Carol has explained more savings if I move my mobile lines over too. It was refreshing to talk to her and receive old fashion customer service, which is rare these days.
