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April 2024 by NeverForget Loyalty
I was overcharged but given a fair refund. The fries were cold, and only one chicken supreme order was fresh. There other chicken supreme combo couldn't even be considered strips they were a collective of one third to half sized strips and they were also cold. We returned to the store for a complete refund. There manager was nice that is the only positive.
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April 2024 by Susan May
Very good spicy chicken biscuits!!Service was very slow.
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April 2024 by Sunny Brooks
They would not take any orders inside and people were leaving. I was doing a door dash and that even took over 10 minutes to pick up with no one apologizing or acknowledging why it was taking so long. Drive Thru orders were being taken and fulfilled but that was all. Poor service to customers and with so many workers there should be no reason to be waiting to order or for chicken to cook, which is the reason they gave 5 minutes later.
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March 2024 by Norman Brooks
This Fultondale location is absolutely horrible service was the worst you could possibly get and they acted like it made them mad to wait on you and the chicken breast wasn’t ready
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March 2024 by Fred Sewell
Absolutely the worst service and worst chicken biscuit I've ever had. The chicken wasn't even ½" thick. More like chicken jerky!
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March 2024 by Karen Colley
Really polite and friendly atmosphere ?. Family
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March 2024 by John Thomas
Waited forever in the drive thru, while several of the workers were apparently outside smoking.
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February 2024 by Derek Smith
Fast and good
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February 2024 by Lana Lu
Great service! Came at 7pm on a Friday and the food was piping hot and they were really friendly. Best bojangles experience
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February 2024 by Amie Perry
Overcooked food. Messed up on order, repeated twice. Too busy on their phones. Kid wouldn't eat it.
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February 2024 by Paula Lane
It was
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February 2024 by ftv8875
Too expensive for the amount of food. Pigeon size chicken.
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January 2024 by Kimberly Hudson
Customer service were teenagers who. Need extra training in work ethic. The food was over cooked almost burnt. The young lady went to hand me a soda with soda waisted all on outside of the cup. I asked could she clean the cup off before handing it to me. She did with an attitude. After pulling to the side of the parking lot to eat, I took a sip of my drink. It was flat or watered down. I took it back to the dive thru window, told a cashier. She apologized and said whomever gave you the drink should have told you the drinks weren't working properly only the pink lemonade and tea. So I got tea which was disgusting. I wasted $13. Bojangles I will take my business elsewhere ??
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January 2024 by Ken Warren
We were the only ones in the drive through. Still were ask to pull around. Frankly it seemed we were a nuisance to the staff just by ordering food. We waited for a very long time and it certainly wasn’t because they were cooking it fresh! Totally unimpressed with this
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December 2023 by Neil McBee
Ordered drinks and bo-rounds (hash browns) at drive thru. Given drinks and told to drive to the other side. After waiting a long time with two other cars, went in to get a refund. All three orders were ready, but hadn't been brought out.