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March 2024 by Erika Doss
I went through the CVS pharmacy on March 19 to pick up medication for my newborn child. While I was there a man in the pharmacy, I’m not sure if he was a technician or a pharmacist proceeded to tell me that he would be right with me, then he continued sweeping for a moment, then he put the dirty dustpan that he was using on the counter where other pharmacist and technicians touch and then handle medication. I was absolutely appalled at The carelessness of putting such a disgusting thing on the counter. The man then proceeded to scrape something off the bottom of the pan, and then just walked around, holding it. I’m very upset that I had to see the dust pan on counter because that makes me question what other places in the pharmacy are unsanitary where they handle my medication and my families, especially my children who are young. Eventually, another man came and helped me and he was very friendly, but I would never go to the CVS again just because of what I saw.
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February 2024 by Lashondra Davis
I went to the cvs in Fultondale Alabama and the manager was very rude
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December 2023 by Dustin madden
My pharmacy went out of business and was told my refills on medication would be transferred to CVS. I have always disliked CVS but was told they would all be transferred there and I could transfer from there once that took place. I went into another pharmacy to transfer refills of medication. After 2 days they called and said there was nothing to transfer. I went in to CVS with prescription bottle showing refills and there system said see Hard copy of prescription. The "Pharmacist" with a blank look on his face said um , um you will have to call your Doctor. I don't know. All that school for a answer like that is truly funny to me. This is why I have always stayed away from CVS. The wrong pharmacy went out of business. So sad
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December 2023 by Mia Shae
Rebecca was Amazing for us tonight. My mom always has around 10 or more prescriptions and it's sometimes complicated deciding which ones we can or can't get with the insurance and such. Either way Rebecca was respectful and patient with all of our questions and needs and was super helpful. She's wonderful.
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July 2023 by Jasmine Terry
Came to this cvs today to see if they had my medication in stock. The woman at the drive thru line didn’t even let me get my whole sentence out before she’s cutting me off telling me that they don’t have it and I won’t have any luck finding it anywhere else. Who wants to hear that they won’t have any luck finding their medication?? I frequent this CVS often and they are RUDE majority of the time I come. They definitely need customer service training or choose another profession!
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May 2023 by Kim Ochoa
I used this pharmacy for over 8 years. The last few years customer service has gone downhill. The people in the pharmacy are rude and inconsiderate. I went to pickup my prescription that they texted and said were ready for pick-up. They only had two ready. They put one of my prescriptions back after I used the text system reply to notify them I was picking up my prescriptions listed in the text on Thursday. They gave me one of the two medicines listed in the text. The lady at the window was unprofessional and rude. I called and received no help and more disrespect and unprofessional behavior. I will no longer use this pharmacy.
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May 2023 by Cris Forbes
Incompetent and rude pharmacy staff. Transferred 1 Rx instead of 2 and lied about my thyroid medication having no refill left. Shame on you all. Hope none of you need life saving medications and God forbid you get your meds filled here.
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May 2023 by Will Shine Again
My employer uses Cvs pharmacy that make us use this ?PHARMACY !! Them GIRLS in the pharmacy is terrible with nasty attitudes , what you’re not going to do Cvs pharmacy is make me tolerate these rude girls, I’m not driving around town to find decent service , I advise you to fix this matter asap!!! BECAUSE I WILL NOT TOLERATE DISRESPECT FULTONDALE CVS AND IM STLL GOING TO THAT PHARMACY
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April 2023 by Will Shine A.
the pharmacy girls are terrible with unnecessary rudeness and attitudes , What I'm not going to do is pay my money and have deal with this each time!!!!I promise you even if I have to keep complaining to my employer who make us use cvs pharmacy
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April 2023 by J. Washington
The pharmacy staff has gone all the way down hill. The young girls that work back there only gossip and have very lack of concern and are very rude except the nice girl that's been there longer than any of them. They're unprofessional and several of them shouldn't be back there they should be on a cash register up front. Just rude young girls no respect for there elders at all. They may need to change jobs since they don't have have the patience nor knowledge to be of any help.
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September 2022 by Danny Niblett
Helpful staff and the store manager was very friendly.
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January 2022 by Jennifer Daniel
Not sure what was wrong with the woman working the front today. Asked about disposable masks and she bit my head off. Told me they didn't have any, but they did, which I found on my own.
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July 2021 by Jimmy Welch
Went to get a prescription filled. Everyone was nice and I appreciate all the help I was given.
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May 2020 by Gabe P.
In the middle of a pandemic and everyone is looking for the same things. I really appreciated this location for having a bright , orange neon poster displayed as soon as you walked in. This poster stated all the items they did not have in stock ( see pic of bright poster). This was genius! It definitely cut down on the unnecessary flow of people coming in and out in search of these items. This location is organized and the staff is friendly. There's a large parking lot and this location is located right off the main hwy in Fultondale.
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July 2018 by Lucy T.
There is a pharmacy in almost every corner you turn, and sometimes two. CVS, Walgreen's, and Rite Aid are among the three most popular, but I seem to find myself at CVS the most. If you are part of their reward program, they send you lots of valuable coupons. The most recent one I got was a 40% off coupon. Pretty hard not to use! This location was nice. The store was organized, staff was friendly. I did see one mislabeled price on an item. I ended up buying my mom her favorite lotion a Eucerin one, and she is a happy camper!