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April 2024 by Russ
Worst bank ever. I opened this checking account two weeks ago and opted in for overdraft coverage. All ATM and transactions declined. What the hell sense does it make to opt in and STILL get declined. I have chosen another bank and will close this one ASAP. They suck!!!
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November 2022 by Elizabeth “Arlene” Newlin
I love the staff but I am not pleased with it changing to First Horizon. I miss it being Iberiabank. Unfortunately, the wonderful staff at the Fultondale branch had no control in the bank switching over. First Horizons policies are just to make them richer. Before the switch it didn't matter if you deposited cash or check it instantly credited to your account immediately. Now a check won't credit until the next business day. Another issue, my account had no monthly fee because of my husband's SS check being direct deposit. In order to keep my account free I had to sign up for electronic statements or else I would have had to pay $10/ month for my account.
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July 2021 by Norris Webb (Artist)
Nothing but horrible experiences with this bank.
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April 2021 by Ruby Ngururu
Very friendly n Helpful Staff. Mrs.Jamie Horsley was very helpful n assisting me with opening up my Personal n Business Account.Thanks Mrs Horsely
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October 2020 by Dixie Godette
I am absolutely horrified! This is the worst bank in existence. They trick you with their good customer service then charge fees laterally on top of fees. I called yesterday upset about a fee, that they charged after the balance had been brought to positive. And they added a other paid item fee because I was upset about the first one. I've never witnessed a bank treat their customers this way. They stay open by making the poor poorer! Do not bank here!
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November 2019 by Fatema Mehdi Ally
friendly people I love them
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October 2019 by James Davis
Got nice friendly staff polite one thing wrong they don't open till 9 in the morning and they close at 5 p.m. that's when everyone is getting off of work at 5 and like I said I'm closing my account out I'm going to move it to metrobank they open at 7:30 a m stay open till 6:30 p.m. ask my type of banking I don't have to rush rush rush through traffic thank you for your business I'm moving my account this morning
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April 2019 by Linda Montgomery Willis
Friendly and great service!
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August 2018 by Jason Thomas
Wonderful bank. Friendly staff that goes out of their way to make sure their customers are happy.
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December 2017 by peggy siragusa
Great people always there when you need them
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May 2017 by Matthew Slaughter
Leenise and her team always go the extra mile to make sure that the provide excellent service!
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July 2016 by Destiny Fitch
Great people love this bank
