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October 2023 by Haley lchan
Just spent an hour trying to buy a phone. Even went to the bank and pulled cash to pay for it when the card reader was down. The price kept going up and when asked why it went from 170 to 205 to 230 without any changes suddenly the computer wasn't working and we decided to give up and go to a nicer store.
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July 2023 by Shawn Martin
Gorgeous young black women with bracesSweet and nice likeBeing at home at the galleria!!
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July 2023 by Bigdog Flying
If you use Metro, just order your phones online and activate them yourself.
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March 2023 by Daniel Minor
Customer Service was perfect. Nice young lady worked late to take care of me. Got a great deal.
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January 2023 by Todd Hewitt
Always The best service and so helpful no matter how silly the question, and believe me we had some good ones. Selection of devices is vast and pricing is competitive. Can't say enough good things about them.
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January 2023 by zombieminna
Very helpful manager. This location does not seem to ever get crowded or busy. Can't say enough good things about the manager who helped me 2 days in a row get my phone straightened out. Entrance is handicap accessible. Parking very close to store entrance as well.
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November 2022 by Julia Lewis
The Girl had NO IDEA what in the hell she was doing!!
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October 2022 by Desided Patino
Rashad was able to help me figure out why my bill was higher than usual!
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September 2022 by Christi Shorter
This is hands down the best location (Fultondale) that I have been to. Yurist, Matthew and Derrick have the best attitudes. They are patient, friendly, kind, professional and helpful. The store is always clean and I never have had an issue with any associate. The location on Lorna Road said that they could not fix my issue. I went to the Fultondale location and the issue was fixed without hassle. They (Lorna road) looked surprised when I told them that the Fultondale location could fix it ( Matthew told me to come back, but I was on that side of town and was gong to give them a try). I will always come to this location (Fultondale). You should too.
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July 2022 by Lois Ringo
I went in the store planning to purchase a new phone I did get a hello from the girl behind the counter ,but her and the there fellow behind the counter, we're too busy talking to their friends, about three or four of them to see if I was interested in making any purchases that just kept visiting and I just kept looking and no one came to help so I left that store and I will not go back that's pitiful pitiful customer service.
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January 2022 by Kelly Passmore
Excellent customer service. They told me several ways to save while trying to save and get the new phone I wqnt
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January 2022 by Rafael Madriz
Can you please explain to me how a free phone is 150$ when I’m adding it as my 5th line? Yuri is overcharging people
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December 2021 by Christi Wilson
This is hands down the best location (Fultondale) that I have been to. Yurist, Matthew and Derrick have the best attitudes. They are patient, friendly, kind, professional and helpful. The store is always clean and I never have had an issue with any associate. The location on Lorna Road said that they could not fix my issue. I went to the Fultondale location and the issue was fixed without hassle. They (Lorna road) looked surprised when I told them that the Fultondale location could fix it ( Matthew told me to come back, but I was on that side of town and was gong to give them a try). I will always come to this location (Fultondale). You should too.
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August 2021 by Ligmaballs_729
Would definitely recommend this. S/o to Yurist for helping me - Props for her ???
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April 2021 by Joshua Jones
come on in and see the amazing team over here at this metro by tmobile they will help you to get set up and also will help you transfer all you contacts and pictures over thank you to the amazing team for all you do
