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August 2023 by Jane Bishop
My experience in the West Gadsden CVS on Saturday, 8/5/23 was pleasant. I found what I was looking for, I had extrabucks to spend and a $3 birthday gift. It all added up to over $7 and I received extrabucks for my next visit. I was greeted as I came into the store and thanked for my visit to the store. I prefer this store of the next closest three.
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July 2023 by Dennis
Absolutely the best! I love doing business with the fine, knowledgeable folks at CVS, Hoke Street, Gadsden, AL. They go out of their way to make sure you are satisfied and will go the extra mile to meet your pharmacy needs. CVS, Hoke Street, Y'all Rule!!!
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July 2023 by Ginger Pence
Always great employees and the pharmacy is great too. They help alot when it comes to being prescribed medication and the do's and don'ts of taking it
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May 2023 by Sydney Gaines
Horrible service. They consistently made the same mistake over and over causing my child not to be able to fill her prescription for several days. Each time her doctor send her prescriptions to cvs they said they had not received causing her to miss days of medication. This has happened 4 times despite her doctor sending her prescriptions everything immediately after her appointment. They're extremely rude and completely incompetent because of this my daughter suffered. I will never ever use another cvs. I've been a cvs customer since 2002. This particular cvs something is very wrong there.
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May 2023 by Aaron Potter
Love it great store
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March 2023 by Lorenza Pedro
Update: really appreciated I think he said his name was Burg? Ferg, but that gentleman definitely has customer service! They indeed received the prescription but they have to fax it to the clinic to adjust the medication dose. 5:30 pmNot sure if the pharmacist is having a bad day. But she really needs to work on her tone and customer service. Highly rude and she has no excuse. I also work in healthcare so she needs to get it together.3/1/23 11:40am
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November 2022 by Pamela James
People very polite and always help you to get the best price. Thry are awesome.
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April 2022 by Carmen Solares
very bad service the truth., I arrived yesterday 04/06/22 at around 7:49 pm and when I was walking down the corridor the first thing the cashier told me was that they were about to close., and I kept walking slowly, looking for the bandage products since I had surgery on my foot and it was difficult for me to walk fast. When I was in the first aid area, another person approached me to tell me that I only had 4 minutes left because they were going to close. the truth very disappointed in the attention because it seemed they were throwing me out of the store.! and I promised myself that I would never go back to that pharmacy, I would be very dissatisfied with their attention!
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April 2022 by David McKimmon
I made an appointment for my covid booster shot. After driving across town at the appointed time, I received a text, upon arrival, cancelling my appointment (no reason given). They obviously don't care about my time or gas!
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March 2022 by Mark Millirons
Made to use this pharmacy because of insurance, Alice is an amazing worker, however if you can go anywhere else do yourself a favor ,rude and argumentative unnecessarily ,I need to know my pharmacy cares about my needs, please take a sensitivity class,!!blessed to have one worker who cares , love you all just frustrated after years of being belittled by the pharmacist people deserve compassion
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February 2022 by Groucho Starx (Groucho Starx)
It is nothing less than magic, what they do here at this pharmacy. I cannot elaborate on it much, but they have taken care of me more than once and I will always be grateful for them and everything they do for me and others. They are miracle workers here. Best pharmacy I've ever had!
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December 2021 by Jessi C.
We were traveling and my 2 year old had been in the ER with high fever and ear infection. Needed to be in Chattanooga by a certain time. The pharmacy was rude, telling me they do not care as it would be 1-2 days before they could have the script ready. It was a common antibiotic and they verified it was in stock but were too busy to fill it. They also refused to fax it to another location. They did enter it into the system, but I had to drive to Chattanooga without the meds. The other CVS location agreed it was ridiculous as regardless of how busy their store was or is, this was an easy order to process and took 2 minutes. Although we have insurance, we paid cash to make it easier. I do not recommend this pharmacy at all. Pharmacies like this give the entire CVS brand a bad name. Common scripts that are in stock for small children just released from the ER should be handled quickly and efficiently, not wait days to be processed. If you need something quickly, go elsewhere.
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June 2021 by Michael Nessler
Always has what I need
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April 2020 by Danny Elkins
Do not ever go here for OTC meds. Zyrtec was four times more expensive here than at the Dollar General across the street for the same brand and amount.
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June 2019 by Helping America be great again
Great Service...
